Customs Compliance Associate - HYBRID

Quality Assurance/Safety City of Industry, California


At Torrid we're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training, development, and retention. We believe the inclusion of diverse backgrounds and perspectives is fundamental to our success. 

The Customs Compliance Associate will assist the Customs Compliance Manager to ensure Torrid's customs compliance operations meet the federal guidelines and adhere to import and export regulations. The position has the responsibility to meet all relevant requirements in cross-border shipping and business activities to ensure proper classifications, paperwork, and duties paid are in order at the time of entry. The position will work cross-functionally with Finance, Legal, Sourcing, Merchants, and DC Transportation Teams.

What You'll Do:
  • Communicate with the appropriate government officials to ensure Torrid understands their obligations.
  • Obtains the necessary certifications for each transaction or shipment.
  • Works with Sourcing and/or Merchants to assign proper classifications to apparel, shoe, and accessory items according to calendared timing.
  • Works with Finance and Import Transportation to provide the required documentation and ensure duty payments to the government are processed in a timely manner. Partner as needed to investigate and resolve inventory receiving issues.
  • Perform periodic audits of import transactions for compliance and accuracy validation.
  • Be prepared for CBP audit at any time.
  • Communicates closely with SVP, Product Supply Chain on all Customs and Trade relevant issues.
  • Possibly travel to Ohio Distribution Center to collaborate with the Transportation Team.
  • Maintain relationship with External Customs Broker.
  • Assist in managing duty drawback program
  • Assist in updating and maintaining customs compliance manual
What You'll Need:
  • Bachelor's degree in Business or Supply Chain Management preferred.
  • High School Diploma required.
  • 1 year job related experience in import and export environment working with brokers, forwarders, and couriers required.
  • 2-3 years in a customs compliance environment
  • in an apparel/ footwear company preferred.
  • Experience in HTS classifications, import duties, free trade zones and tariff engineering
  • Understanding of U.S. customs regulations.
  • Intermediate Excel and data analysis skills
What You'll Get:
  • A culture where people are accepted and encouraged to be who they are.
  • Competitive compensation, 401k with company matching contribution, plus potential to earn company performance-based bonuses.
  • Comprehensive wellness package including, medical, dental, vision, FSA 
  • Generous 50% employee discount and access to employee-only sales.
  • Support the causes you’re passionate about. We pay you up to 32 hours annually for volunteering your time in the community.
  • Child Care Discount at participating locations.
  • Tuition reimbursement program
  • Employee Assistance Program (EAP) - Aimed at helping employees address a variety of personal and family issues including legal financial consultations, mental health services and more.
  • On-site gym, basketball court and car wash service. Commuter benefits. Discounts on entertainment tickets and more.
  • Work and learn alongside industry leading executives while making huge strides in impacting the lives of women.
  • You’ll be challenged and grow. Opportunity for upward mobility available at all levels of the organization.

Salary range:   $26.04-31.83
We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status. If you are unable or limited in your ability to use or accesswww.torridcareers.comyou can request reasonable accommodations by sending an email to[email protected]. Only messages left for this purpose will be returned. Our company participates inE-Verify. If the links below do not work, please copy and paste the following URLs in a new browser window: 

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