Description

Under the supervision of the Director of Case Management, the Case Management Discharge Assistant works with the Case Managers, Social Workers, Care Management leadership to coordinate department projects and data. The Case Management Discharge Assistant maintains appropriate documentation for management of the process.

Core Competencies

Acts as a liaison for the department with other hospital departments, physicians, office staff, and others as necessary. Composes list of resources for Case Managers and Social Workers as needed. Confers with assigned nurse regarding need for any additional hospital services or referrals and assists with referral process, if needed. Coordinates department statistics and forwards information to budget department and director. Covers Department Secretary responsibilities on an as needed basis. Delivers daily the QI0 2nd letter to MCARE patients 48 hours prior to DC for compliance with the CMS. Demonstrates role in department specific patient safety. Ensures payer communication with reference #s and authorizations for benefits coverage for any outside services including MCARE. Enters documentation integrity information in the computer and keeps a log. Oversees Insurance authorization, reviews, and denials. Participates in hospital performance improvement activities when assigned. Reports errors, knowing that Torrance Memorial engages in a positive environment for the correction of errors (Non-punitive). Reviews patient list in order to appropriately refer patients to the correct agencies or offices for services daily.