Description

Under direct supervision, the Medical Records Clerk I performs tasks listed below in order to maintain medical record integrity through scanning and retrieval of confidential patient records.

Core Competencies

Receives and responds to phone calls from outside medical offices and internal departments requesting Medical Records information. Scans and files all consults and hospital reports in appropriate sections within the EMR system following departmental procedure. Retrieves charts and matches to fee tickets/encounter forms for next day’s appointments. Logs Requests for and Release of Medical Records correspondence and ensures correct patient authorization forms are completed accurately. Retrieves patient information from computerized hospital records’ systems (eg Medi-Tech). Provides coverage for scheduling Representatives as needed. Participates in daily performance improvement huddles and hospital performance improvement activities using lean tools and techniques. Assists with orientation and training of new employees and volunteers as assigned. Utilizes effective communication in all interpersonal interactions including follow-up. Understands basic computer programs.