Medical Secretary
About Torrance Memorial
Recognized among the Best Hospitals for 2025–26 and ranked 8th in California, Torrance Memorial continues to set the standard for quality and innovation in health care. Our culture is built on teamwork, integrity, and a deep commitment to our patients and community. When you join us, you’ll find a place where your skills are valued, your growth is encouraged, and your impact truly matters.
Description
Primary duties will include but are not limited to:
· Greeting patients in a friendly, professional manner
· Answering, screening, and directing phone calls to appropriate parties without error
· Checking patients in and out; facilitating test ordering, follow-up appointment scheduling, etc.
· Calling physical appointments, a day before to remind patients
· Calling “no-show” patients and rescheduling them for another appointment
· Following processes related to timely and accurate electronic filing
· Delivering patient messages to physicians, care teams and patients
· Assisting with prior authorizations for prescriptions
· Scheduling patient appointments
· Calling/scheduling patients on pursuit lists
Requirements:
· High School Diploma / GED
· One year experience in a fast paced clinic environment, preferably in a family practice/internal medicine setting
· The ability to communicate clearly to patients and fellow staff members both verbally and in writing
· Energetic, professional manner
· EMR proficient, Cerner experience preferred
· Excellent Computer Skills, Microsoft Outlook, Microsoft Word a plus
Qualified candidates should submit a resume detailing their qualifications via this ad.
Salary Range: $25.00 - $27.92/hr