Description

Represents HealthLinks and Health Education with emphasis on identifying and meeting customers' need for health-related resources, products and services, and community resources. Heavily supports the operations of the uniform program.

Core Competencies

Provides daily staffing of HealthLinks store front. Greets and assists customers. Develops familiarity with product lines of the Medical Center and how they relate to products and services offered in Health Links. Stocks, replenishes and maintains sales area. Packages complementary products and services to promote sales. Assists with reorders, receives and tickets products. Operates point of sales system and remains current with changes and updates. Assists with new displays to promote Medical Center departments and community events and national health observances based on Health Links calendar. Creates adjunctive marketing materials ie shelf talkers, visitor suggestion book, labels for bags and giveaways, mailing list collection. Processes departmental invoices and prepares for submission to accounting. Develops thorough knowledge of hospital, Health Links, and community resources to assist Health Links patrons for appropriate information and referral.