Description

The Unit Secretary works cooperatively with all members of the health care team in performing clerical and receptionist duties and assists clinical personnel with nonclinical duties.

Core Competencies

Acts as a resource for patients and family/visitors Addresses administrative needs in a respectful and caring manner Adheres to infection prevention Adheres to policies and procedures, to ensure safe and optimal care Assists in providing patient comfort and safety Communicates effectively with the patient, family, and medical staff during the continuum of care Complies with Joint Commission’s national patient safety goals Complies with organizational quality dashboard/benchmarking goals Identifies common variables affecting patient care and follows reporting process Maintains cooperative working relationships with members of the hospital team Participates in activities in alignment with the Magnet Model Participates in organizational activities Reports matters requiring Nursing intervention immediately Supports patient care within scope of a practice as directed by other members of the healthcare team Utilizes resources in an economical manner