Description

The primary functions of the Welcome Baby Liaison include engaging families after delivery, informing families about the Welcome Baby Program, enrolling new families into the program and following up with existing clients. This role works in the hospital and collaborates closely with the Welcome Baby staff. This is a grant-funded position and subject to annual renewal.

Core Competencies

Engages families after delivery at the hospital (including families enrolled prenatally in Welcome Baby) and seeks to enroll new families into the program. Approaches family at the hospital and a screen is completed as part of the Universal Risk Assessment. Introduces or reinforces the following to the families: Resources and information in the Kit for New Parents Reassurance and encouragement with lactation initiation Parent-infant interaction Universal Screening Referrals for high-risk intervention, if needed Information on insurance enrollment for the newborn Information on in-home and provider-based post-partum follow-up for mother and infant Educates mom on the importance of scheduling a Post Partum appointment and Well Child visit with physicians. Works with Welcome Baby Program RN to schedule first home visit Attends and participates in all staff meetings, bi-weekly group reflective supervision and individual group reflective supervision. Approaches prospective clients at bedside to introduce the program, verifies willingness to participate, obtains consent, and gathers referral information. Develops a file for each client recruited into the program, documenting all contacts with the family and agencies and completing data forms and program documentation. Develops trust and rapport with clients and provides support using an empathic and client centered approach. Adheres to all program guidelines, policies and protocols and actively works toward achieving the goals of the program. Conducts an interview with each client recruited into the program, observing parent-infant interaction; assessing involvement of father or other secondary caretaker, level of social support, infant feeding and maternal depression; and provides breastfeeding support and newborn health education. Conducts required client assessments using standardized tools for maternal depression and a risk screening interview. Works closely with the Clinical Supervisor, Supervisor and administrative staff to provide a continuum of services. Confers with assigned nurse regarding need for any additional hospital services or referrals and assists with referral process, if needed. Collaborates and acts as liaison with other members of the healthcare team, including nurses, lactation specialists, social workers, and physician to coordinate provision of high-quality patient care. Attends and completes all trainings, including successful completion of CLE training program. Completes all needed paperwork for each client in a timely and organized manner, including clear and well written progress notes. Completes required data entry for each client in a timely manner.