IT Specialist

Information Technology HOUSTON, Texas


At TopSpot, we understand that the people behind the numbers are what matters to our culture, success and clients’ business growth. We value each team member we bring into our organization and focus on their development and future growth from day one.

The IT Specialist will play a key role in the success of TopSpot’s business.  You will be responsible for maintaining our internal and external infrastructure to ensure that we have a reliable and secure environment. You will have the opportunity to work on several projects to support both current business needs and future growth. 

You will gain valuable experience working in a hybrid Windows/Linux environment and provide support to help ensure the continual success of our business. If you are driven by problem solving and tend to think outside the box, this is the role for you.

Required Experience:

  • Bachelor’s Degree in Information Technology, Computer Science or related field required
  • Excellent understanding of Linux, Apache, MySQL and PHP (LAMP stack)
  • Advanced understanding of web hosting environments (cloud and dedicated), migration techniques, DNS management and troubleshooting
  • Experience with cybersecurity strategies such as SSL, server lockdown
  • Ability to maintain and support an enterprise level Office 365 plan including OneDrive and SharePoint
  • Administer network and data security including active directory, firewalls, group policies, antivirus, exchange
  • Ability to fully configure, deploy and maintain new Windows or Linux servers
  • Experience with both Plesk and cPanel
  • Familiarity with both VMWARE environments and Cloud computing
  • Infrastructure assessment to identify potential risks, challenges and prepare appropriate mitigation plans
  • Strong communication, organization, time management and documentation skills
  • Ability to multitask, rapidly adapt, design pro-active strategies and respond to changes in environment and priorities
  • Knowledge of technology, concepts and trends
  • Develop new strategies and IT procedures to increase efficiency, workflows and customer satisfaction
  • Process improvement including automation and monitoring

Not required, but awesome if you have:

  • Knowledge of Content Management Systems such as MODx, Magento, and Wordpress
  • Prior experience with any of the following:
    • New Relic
    • ShoreTel Director
    • Cisco Hardware Configuration (firewalls, WAPs, switches or other equipment)
    • Meraki WAPs
  • Computer imaging software
  • Experience migrating, hosting and maintaining email services
  • Any certification like Cisco, Comp TIA or Microsoft