Project Manager

Operations London, United Kingdom

  • Job Category:


  • Location:

    London, United Kingdom

  • Job Type:


  • Group:

    International Group

  • Number of Openings:



Position at Tokio Marine HCC

Project Manager



Standing still is not an option in the current world of Insurance. TMHCC are one of the world’s leading Speciality Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, Tokio Marine HCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. We have doubled our gross written premiums in the past 3 year and our plan to do so again in the next 3 years. To support this desire, we need to be forward-thinking and innovative in every respect. That means continually improving our customer-focused business, it means providing system, solutions and technology to enable seamless growth and business innovation, and it means having the best people capability to apply to these challenges.  

Part of our evolution involves growing our team, and bringing in a range of views, perspectives and backgrounds that will allow us to deliver this forward-looking culture. That relies upon open and trusting relationships, and a shared vision for that continual improvement. We aspire to build an environment where new perspectives are encouraged, where resilience, fresh ideas and different opinions are valued. 


Main Function of the Role

TMHCC is seeking a Project Manager to join our London Market Change team which aligns to our London Market Business. This team will be managing identifying and delivering changes needed into multiple product offerings that London Market have.

This role will be working closely with the Business Stakeholders to understand their needs and translating those across to the delivery teams.

The large scale of change needed in London market, means that the work that you will be working on will be varied and across multiple teams, so there is plenty of opportunity to learn and expand your knowledge.


You will report to the Head of LM Operational Change who is responsible for embedding change into the business, in line with the overall strategy. 


Your role is crucial towards the success of the products within the Lines of Business in London Market. You will be part of a forefront business transformation towards a way of operating, that centres upon empowerment around the business’ products and adopts increasingly agile ways of working. This will require an open-minded approach and collaboration with agile coaches that will assist in the team transformation, and the ability to navigate associated cultural implications.


In parallel, you will need to get the best out of your evolving team, and help empower it to deliver change from ideation through to release, leveraging all of the disciplines that make-up the team



  • Lead a number of business initiatives as project manager.
  • Interact with stakeholders at all levels and across numerous disciplines to ensure the objectives and outcomes of any work undertaken are commonly understood and agreed.
  • Engage with business stakeholders, wider change teams and subject matter experts (SMEs) to define and agree project approach, timelines, costs.
  • Ensure all work undertaken is delivered in accordance with established project approaches.
  • Responsible for all usual duties of a Project Manager including agreeing deliverables, success criteria, business readiness, business integration, resource requirements; project dependencies, planning and progression, financials management; status reporting, effective communications; ongoing risk assessment and adaptation, and appropriate escalation
  • Incorporates regular and appropriate consultation with executive leadership, sponsors, business and other stakeholders to validate project trajectory and project performance feedback.
  • Ensure full understanding of project impacts then translates that into communications and engagement plans.
  • Will need to manage priorities and deliveries of multiple projects at once.
  • Will need to engage and understand the impact to London Market for any Company wide projects


Person Specification

  • Experience in a combination of different change initiatives e.g. people & process, business enablement ,front office, claims, regulatory, compliance, operational risk, , etc. within an insurance company.
  • Proven project management experience and understanding of project delivery approaches and methods.
  • Demonstrable business change delivery experience
  • Experience of delivering across all phases of the project lifecycle.
  • Proven ability of engagement of stakeholders at all levels, across business and functions to deliver against defined objectives.
  • Solid project management experience and ability to clearly demonstrate management of cross functional/cross discipline teams both through direct management and influence.
  • Ability to work as an effective member of a team.
  • Ability to build effective teams.
  • Proficiency in managing multiple tasks; work-streams concurrently, prioritizing accordingly to ensure consistent deliver to time.
  • Strong analytical skills: the role requires interpretation and synthesis of regulatory, business and technical information to ensure that the solutions implemented deliver business outcomes
  • Strong written and verbal communication skills, with proven ability to vary approach and so ensure that the method of communicating any message is tailored to the intended audience.



  • Experience of London Market
  • Experience in Insurance
  • Agile experience


“Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, and other locations. With the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people do not even know exist.


The Tokio Marine HCC Group of companies is an equal opportunity employer.  Please visit for more information about our companies. #LI-TS1