Business Implementation Lead / Product Owner

Operations Lenexa, Kansas Fresno, California West Des Moines, Iowa Maple Grove, Minnesota Amarillo, Texas

  • Job Category:


  • Location:

    Lenexa, Kansas Fresno, California West Des Moines, Iowa Maple Grove, Minnesota Amarillo, Texas

  • Job Type:

    Full Time

  • Group:


  • Number of Openings:



Position at ProAg

Grow with Confidence, Grow with Us

ProAg has an exciting opportunity for a Business Implementation Lead I to join our team. You will leverage the Agile methodology and lead the prioritization, and implementation of projects in collaboration with internal stakeholders. Bring your passion for innovation to an Agile environment to help serve quality products to our farmers, agents, and re-insurers.

Reporting to the Business Implementation Supervisor, you will bring your crop insurance knowledge and experience to serve as an influential liaison between all aspects of the business including products, processes, and technology. You must thrive in a collaborative environment where you will be at the center of key projects which provides sharing of ideas and continuous learning.

This position we would prefer in an office if near one but are open to remote.

In This Exciting Opportunity You Will:

  • Collaborate with stakeholders during the development and initiatives of products and processes to ensure they align with the Business Vision.
  • Participate in the visioning for applications, products, and processes by defining the ‘What’ and the ‘Why’ and understanding alignment to the corporate goals and objectives.
  • Providing vision and direction to the software development team. This position will act as a primary liaison between the software development and business.
  • Be responsible for understanding and interpreting all Risk Management Agency (RMA) and National Crop Insurance Service (NCIS) changes. This includes identifying application changes, business changes, and policy language changes which will affect business processes and customer workflows.
  • Define and create business epics, themes, and features based on the needs of the business, utilizing the Agile framework.
  • Work closely with product management/business teams to create and maintain a product backlog according to business value or ROI
  • Lead the development kick off sessions and set expectation for delivery of new functionality.
  • Within six months you will be able to identify, analyze, and recommend solutions to problems for our work processes.


What You’ll Bring:

  • Crop insurance industry experience.
  • Bachelor’s degree in Agriculture, IT, or a related field, or the equivalent education and/or experience.
  • Knowledgeable of industry changes, legal updates, and technical developments related to applicable area of the Company’s business to proactively respond to changing business environment.
  • Working knowledge of crop lifecycle, all system interfaces, and anticipate downstream affects to all customer segments and employees when changes are made.
  • Excellent written and verbal communications skills with an emphasis on confidentiality, tact, and diplomacy.

What We Believe In:

  • Ensures Accountability. Take personal responsibility and ownership of successes and challenges.
  • Communicates Effectively. Actively seek out and communicate with key stakeholders in all situations.
  • Determine how to meet customer and employee needs and finds the resources to get it done.
  • Customer Focus. Every interaction is a customer and is handled with empathy and seriousness.
  • Instill Trust. Make intentions clear and meet shared challenges together, showing respect for the relationship and the team.


Who We Are:

While our nation weathers economic storms, ProAg, a member of the Tokio Marine HCC group of companies, is positioned as a financially strong and well-capitalized insurer. We’re known for our quick response and fast, accurate claims settlement. We understand how important this is because many of us are farmers and ranchers ourselves. With more than 90 years of service to our agents & insureds, we stand committed to continuing the principles that ProAg was founded on: Integrity, Loyalty and Customer Service.

 The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of Companies is an equal-opportunity employer. Please visit for more information about our companies.