Insurance Claims Handler

Claims Bridgend, United Kingdom

  • Job Category:


  • Location:

    Bridgend, United Kingdom

  • Job Type:


  • Group:

    International Group

  • Number of Openings:



Position at Tokio Marine HCC

Insurance Claims Handler – Liability or Third Party

Bridgend office based and working from home

Are you an experienced Insurance Claims Handler with a good working knowledge of Liability or Third Party claims? Are you looking for a new and exciting opportunity with a well established international insurance company? If so then we’d like to hear from you.

Here’s what you’ll be doing:

The role is to manage the designated Employers' and Public Liability case-load, by ensuring claims are processed and settled within the Company’s guidelines.

  • Maintaining accurate file by file & pay-peril reserves to meet the Company’s liabilities.
  • Ensuring all claims allocated are controlled within procedures and KPI’s to achieve inestigation, negotiation and equitable settlement in accordance with levels of expertise/authority/responsibility.
  • Ensuring customers are treated fairly at all times.
  • Authorising claims payments in accordance with departmental limit.
  • Acting as liaison/referral contact for queries, providing claims support and expertise.
  • Monitoring and reporting on services/costs of external providers, so as to achieve best performance/value for the company.

The experience you’ll bring to the team

  • Experience within a similar role is essential, specifically within Liaibility Insurance or Third Party claims.
  • You’ll be highly motivated with excellent interpersonal skills
  • You’ll be analytical with excellent numeracy skills
  • You’ll be a strong communicator with excellent relationship building skills

And this is what you’ll get in return

  • Competitive salary
  • Opportunities to progress within a global organisation
  • 25 days holiday + bank holidays plus other excellent benefits 
  • Long term career prospects
  • A genuinely welcoming and supportive team
  • No evening/weekend work

“Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, and other locations. With the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people do not even know exist.

The Tokio Marine HCC Group of companies is an equal opportunity employer.  Please visit for more information about our companies. #LI-TS1