Sr System Administrator - Tools (Archivist)
Description
Xperi invents, develops and delivers technologies that create extraordinary experiences at home and on the go for millions of people around the world. Powering billions of consumer electronics, connected cars and digital content titles, we make entertainment more immersive, driving more intelligent and every interaction seamlessly personalized through our renowned consumer brands: DTS®, HD Radio™ and TiVo®.
Xperi (NYSE: XPER) is a publicly traded technology company headquartered in San Jose, CA with over 2,000 employees across North America, Europe and Asia. Come join a thriving team where you can play an integral role in shaping the future of entertainment technology.
Job Summary:
The Software Documentation Analyst plays a crucial role in creating, managing, and maintaining comprehensive documentation for software projects. This role involves extensive collaboration with development teams, project managers, and stakeholders to ensure that all documentation is clear, accurate, up-to-date, and easily accessible. A strong focus on Jira and Confluence administration is required to streamline documentation workflows and enhance project efficiency.
The Software Documentation Analyst plays a crucial role in creating, managing, and maintaining comprehensive documentation for software projects. This role involves extensive collaboration with development teams, project managers, and stakeholders to ensure that all documentation is clear, accurate, up-to-date, and easily accessible. A strong focus on Jira and Confluence administration is required to streamline documentation workflows and enhance project efficiency.
Key Responsibilities:
1. Documentation Development and Maintenance:
- Create and maintain high-quality software documentation, including design documents, user guides, technical specifications, and troubleshooting manuals.
- Implement version control to track changes and maintain an organized documentation repository.
- Regularly update documentation to reflect changes in software functionality or project requirements.
2. Collaboration and Stakeholder Engagement:
- Partner with developers, project managers, and other stakeholders to gather input and align documentation with project goals.
- Facilitate collaboration by enabling feedback loops, tagging, and commenting within documentation platforms.
3. Advanced Jira Administration:
- Configure and manage Jira projects, boards, and workflows tailored to project and team needs.
- Design advanced Jira dashboards, filters, and reports for effective project tracking and status communication.
- Link documentation with Jira issues, epics, and sprints to provide clear traceability across tasks and deliverables.
- Proactively resolve issues and improve Jira workflows to maximize team productivity.
4. Comprehensive Confluence Administration:
- Design and maintain Confluence spaces and pages for various teams or projects.
- Create templates for recurring documentation needs and establish a consistent structure for Confluence spaces.
- Ensure seamless integration between Jira and Confluence to link project documentation and progress tracking.
- Act as a Confluence champion by promoting best practices for knowledge sharing and collaboration.
5. Quality Assurance and Standardization:
- Review, proofread, and edit documentation to ensure clarity, accuracy, and consistency.
- Establish and enforce documentation standards and templates to maintain uniformity across projects.
6. Training and Technical Support:
- Conduct training sessions for team members on effective Jira and Confluence usage.
- Provide technical support to resolve issues and ensure optimal utilization of Jira and Confluence features.
- Develop onboarding materials to familiarize new team members with documentation tools and processes.
Skills and Qualifications:
- Technical Expertise: Advanced knowledge of Jira and Confluence, including administration, customization, and integration capabilities.
- Documentation Proficiency: Proven ability to create clear, concise, and user-friendly technical documents.
- Organizational Skills: Strong ability to manage and prioritize large volumes of documentation across multiple projects.
- Attention to Detail: Meticulous approach to ensure documentation accuracy and consistency.
- Communication Skills: Excellent written and verbal communication to facilitate collaboration and knowledge sharing.
- Analytical Mindset: Ability to optimize workflows and identify areas for improvement in documentation processes.
Education:
- Bachelor’s degree in Computer Science, Information Technology, Technical Writing, or a related field. Preferred Qualifications:
- Experience with Agile and Scrum methodologies.
- Familiarity with version control systems like Git.
- Background in software development or IT systems.
Life @ Xperi:
At Xperi, we value People, Customers, Performance and Innovation. We are dedicated to creating a workplace where all employees have a voice and sense of belonging, feel safe and valued, and are acknowledged for how their unique differences contribute to organizational culture and business outcomes.
Our employees and their families are important to us, and our comprehensive pay, stock and benefits programs reflect that. Xperi supports personal well-being, builds financial security and enables employees to share in our collective success.
Rewards include:
- Competitive compensation (salary, equity and bonuses) and comprehensive benefits designed to foster work-life balance, care for your health, protect your finances and help you save and invest for the future.
- Generous paid time away from work, including flexible time off, holidays and sick time, health and wellness initiatives, and a charitable match program to help you give back to your community.
- Great perks, which vary by location and can be site-specific: employee discounts, transportation reimbursements, subsidized cafes and fitness facilities.
- A flexible, hybrid work environment combining the best of in-office collaboration and community-building along with the benefits of working from home.