Manager - Quality Assurance
Description
Xperi invents, develops and delivers technologies that create extraordinary experiences at home and on the go for millions of people around the world. Powering billions of consumer electronics, connected cars and digital content titles, we make entertainment more immersive, driving more intelligent and every interaction seamlessly personalized through our renowned consumer brands: DTS®, HD Radio™ and TiVo®.
Xperi (NYSE: XPER) is a publicly traded technology company headquartered in San Jose, CA with employees across North America, Europe and Asia. Come join a thriving team where you can play an integral role in shaping the future of entertainment technology.
About the role:
We’re looking for a Manager – Software QA, Customer Services to lead a team responsible for acceptance testing of customer-bound software deliveries across multiple OEMs, operators and platform vendors. The role includes oversight of OTA validation of generic releases, acceptance testing for mainboard mass production, and close collaboration with engineering teams globally to ensure product quality at scale.
The Manager – Software QA, Customer Services ensures that Xperi’s SmartTV and STB platforms meet quality expectations before deployment to customers, vendors and manufacturing partners. This role drives end‑to‑end acceptance processes, engages directly with external clients when needed, and maintains strong alignment with other QA and engineering teams worldwide.
Key Responsibilities
Customer Services QA & Acceptance Testing
- Lead acceptance testing for new customer/vendor integrations and deployments.
- Oversee cyclical OTA validation of new generic system releases.
- Manage acceptance testing for mainboard mass production builds across multiple hardware platforms.
- Develop, maintain and optimize test strategies, acceptance criteria, test plans, and QA documentation.
- Collaborate closely with development, systems, embedded, and release engineering teams to ensure smooth delivery cycles.
- Engage directly with external customers/partners when required to clarify quality expectations, resolve issues and support integration success.
Team Leadership & Collaboration
- Manage a QA team of 6–8 engineers, including manual testers and SDETs.
- Provide mentorship, training, and performance feedback to support growth and technical excellence.
- Foster strong cross-functional alignment across global Xperi engineering and QA groups.
- Drive improvements in QA methodology, tooling, automation usage and cross-team processes.
- Represent Customer Services QA in planning, status and lifecycle meetings with engineering stakeholders globally.
Qualifications
- 8+ years of experience in Software Engineering / Quality Assurance, including at least 3 years in a managerial or team leadership role.
- Experience in process definition, continuous improvement and cross-team collaboration.
- Strong leadership, communication and project management capabilities.
Preferred Skills
- Experience working with embedded devices, consumer electronics or STB/TV hardware.
- Knowledge of digital TV ecosystems (DVB, IPTV, VOD) and related technologies.
- Hands‑on understanding of QA methodologies, system-level testing and acceptance criteria definition.
- Experience with test automation frameworks and tools (plus, not mandatory).
Life @ Xperi
At Xperi, we value People, Customers, Performance and Innovation. We are dedicated to creating a workplace where all employees have a voice and sense of belonging, feel safe and valued, and are acknowledged for how their unique differences contribute to organizational culture and business outcomes.
At Xperi, we value People, Customers, Performance and Innovation. We are dedicated to creating a workplace where all employees have a voice and sense of belonging, feel safe and valued, and are acknowledged for how their unique differences contribute to organizational culture and business outcomes.
Our employees and their families are important to us, and our comprehensive pay, stock and benefits programs reflect that. Xperi supports personal well-being, builds financial security and enables employees to share in our collective success.
Rewards include:
- Competitive compensation (salary, equity and bonuses) and comprehensive benefits designed to foster work-life balance, care for your health, protect your finances and help you save and invest for the future.
- Generous paid time away from work, including flexible time off, holidays and sick time, health and wellness initiatives, and a charitable match program to help you give back to your community.
- Great perks, which vary by location and can be site-specific: employee discounts, transportation reimbursements, subsidized cafes and fitness facilities.
- A flexible, hybrid work environment combining the best of in-office collaboration and community-building along with the benefits of working from home.