ServiceNow Solutions Consultant
Description
Thirdera, a cognizant company, is looking for a highly skilled ServiceNow Solution Consultant to join our Australian team!
Who is Thirdera?
Thirdera is the largest pure play ServiceNow partner worldwide. We strive to make smarter ways of working a reality as we generate transformation, digitization, and automation for our customers at the speed of NOW. Thirdera brings together the power of the ServiceNow platform and its limitless potential across the world of work. Our global team of ServiceNow experts helps our customers realize workflow automation and gain maximum platform value.
Your mission:
Your mission as a ServiceNow Solution Consultant is to serve in Sales as a technical leader, guide and strategic advisor, collaborating with the sales team to comprehend clients' business challenges. Crafting and presenting tailored solutions that align with client needs, utilizing the organization's products or services. Our Solution Consultant plays a vital role in connecting technical capabilities with client requirements, ultimately contributing to successful sales engagements and building enduring client relationships.
What's in it for you?
We offer a fun, highly engaging and unique culture. You'll get the best learning and career experience from day 1, by being able to work with ServiceNow Experts, access certifications and accreditations and the opportunity to grow in the ServiceNow practice.
You'll be empowered to work for top of the line companies and amazing partners, while having fun at it!
Who are we looking for?
We are seeking a confident, curious, and experienced ServiceNow Solution Consultant that performs both standard and customized product demonstrations to potential and existing customers, leading the pre-sales phase from a technical point of view. Supporting our sales team, understanding the evolving needs of our customers and ensuring our high standard of quality delivery.
Duties and Responsibilities:
- Collaborate with the sales team to comprehend clients' business challenges, objectives, and technical requirements.
- Offer comprehensive technical knowledge to elucidate the capabilities and advantages of the organization's products or services.
- Develop customized solutions tailored to address specific client needs, taking into account industry requirements and product/service features.
- Support the sales process by closely working with the team, providing technical insights, and ensuring alignment with client expectations.
- Conduct demonstrations to illustrate the functionality and features of products or services, aiding clients in visualizing their application.
- Educate clients on the technical aspects of proposed solutions, address queries, and offer insights for well-informed decision-making.
- Create and maintain technical documentation supporting the sales process, ensuring communication clarity.
- Assist in project coordination during the sales process, ensuring a seamless transition from proposal to implementation.
- Manage technical inquiries, facilitate a smooth transition to implementation, and ensure post-sale client satisfaction.
- +4 years of experience working with the ServiceNow platform in any client-facing presales or consulting role
- +4 years of experience with ServiceNow
- ServiceNow Sysadmin Certification
- ServiceNow presales Certification
- ServiceNow sales Certification
- ITIL Foundations & Scrum Master Certified – Desired
- ServiceNow Certified Implementation Specialist - Any - Desired
- ServiceNow Certified Application Developer - Desired
Welcome to Pay for Performance! We provide competitive compensation, generous benefits and a professional and culturally diverse work environment. Work-life balance is very important to us so our job opportunities allow for remote working and flexible schedules so you can manage your own time.
This is a remote opportunity