Orderly (TPT 0.4 FTE)

Orderly Ottawa, Ontario

Position Information

Posting Number: ROM22-437E
Title: Orderly (TPT 0.4 FTE)
Position Status: Temporary Part-time
Contract End Date: 03/23/2023
FTE: 0.4
Job Schedule: Days/Evenings/Weekends
Unit: Recovery Unit
Department: Integrated Schizophrenia Recovery Program
Union: CUPE Local 942
Site: Royal Ottawa Mental Health Centre
Number of Vacancies: 1

About The Royal

As one of Canada’s foremost mental health care and academic health science centres, The Royal has a clear purpose: to get more people living with mental illness into recovery faster. This is at the core of everything we do and it is driven by the passion, focus and dedication of our employees. Every day, the work that we do transforms the lives of people with mental illness through specialized mental healthcare, advocacy, research and education.


The Orderly’s role is to provide client-centred care as directed by the Nurse. The Orderly documents interactions with clients in the electronic health record.  As a Resource Team Orderly you must be able to work in all nursing units of the Royal Ottawa Mental Health Centre.


  • Works under the supervision and direction of a Registered Nurse carrying out the responsibilities outlined in the Orderly job description.
  • Assists in the provision of basic elements of care when deficits in routine activities of living occur in response to health problems.
  • Accompanies clients to activities and treatments.
  • Minimizes risk to patients, visitors, and staff by being aware of client care plans and by detecting changes in client status.
  • Participates in Nurse-to-Nurse transfer of accountability and seeks guidance or clarification from the Nurse as necessary.
  • Creates opportunities for clients to be involved in diversional activities e.g. Gym, organized activities in the evenings, walks, games, crafts, discussions of daily events.
  • Reports pertinent, specific observations or encounters with clients to the RN.
  • Creates a therapeutic environment by relating to clients in a respectful manner and by responding to the individual needs of clients.
  • Ensures confidentiality of client information is maintained.
  • Maintains therapeutic boundaries.
  • Identifies and participates in activities aimed at continuous quality improvement.
  • Assists in managing emergency situations by responding to emergency codes including the application of physical and mechanical restraints.
  • Conducts the increased level of therapeutic engagement as initiated by the Nurse.
  • Assists the Nurse to identify and minimize the risk of situations that may compromise the safety of persons in the hospital.
  • Participates in the debriefing process with the health care team.
  • Utilizes hospital electronic documentation system in accordance with hospital documentation policy.
  • Assesses which information or situations should appropriately be referred to the Nurse.
  • Self-directed around unit routines.
  • Other duties as assigned to enable the functioning of the unit.
  • Work in a manner that is in compliance with staff and patient/client safety practices, policies and procedures of The Royal.
  • Ensure a work environment that is conducive to The Royal’s Anti-Racism, Harassment, & Discrimination Free Workplace Policy.


  • Completion of Ontario Secondary School Diploma (OSSD) or equivalent.
  • All mandatory training requirements upon hire.
  • Current Heart Saver certificate in CPR within the last 12 months.
  • Previous experience working with individuals with mental illness is preferred.
  • Specific clinical areas may require additional qualifications.
  • Current with WHMIS training, fire demo, fire accident, and disaster manual review.
  • Proven ability in both written and verbal communication.
  • English level A- is mandatory in oral expression, oral comprehension, reading and writing. Bilingual (French/English) is considered an asset.

Salary Range: $24.15 to  $25.47 per hour

Additional Information

  • All applicants must provide a recent resume that clearly indicate that they meet the required qualifications.
  • Please apply by clicking on the Apply button below.
  • The Royal sincerely thanks all applicants for their interest in a career with us; however, only those applicants selected for an interview will be contacted.
  • All new hires will be required to obtain a clear and valid Criminal Record or Vulnerable Sector Records Check as a pre-condition of employment.
  • The Royal is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.