Job Summary
The Director, Transformation evaluates and prioritizes enterprise transformation opportunities that deliver technology-enabled, measurable business outcomes by aligning cross-functional leaders and advising senior executives on solution pathways across technology, operations, and shared services to improve profitability, efficiency, and scalability, including identifying and advancing business improvement opportunities with direct return on investment (ROI) and free cash flow impact.

Primary Objectives

• Identify and prioritize enterprise-wide technology-enabled initiatives to improve profitability, cash flow, and efficiency.
• Champion transformation initiatives that improve profitability, margin, and cost efficiency through technology and process optimization.
• Partner with technology, operational, and executive leadership to evaluate constraints, challenge assumptions, and define viable solution options.
• Align enterprise capabilities and partner with business leaders to optimize vendor strategies, manage spend, and improve value delivery, including enterprise-wide aggregated spend analysis and procurement optimization.
• Identify and advance customer and operational value improvement opportunities, including customer profitability and value-based decision-making capabilities.

Duties and Responsibilities

• Identify, evaluate, and prioritize transformation opportunities across business processes, technology, and data to drive measurable financial and operational outcomes.
• Facilitate cross-functional forums to build and maintain a prioritized pipeline of transformation opportunities aligned to enterprise financial objectives.
• Drive accountability for execution of prioritized initiatives by aligning stakeholders, monitoring progress, and resolving barriers to ensure delivery of expected financial and operational results.
• Translate business needs into clearly defined solution options, including technology, artificial intelligence (AI), process redesign, and external partnerships.
• Partner with business unit and Shared Services leaders to assess processes, define requirements, and develop actionable recommendations.
• Drive profitability improvement initiatives by identifying cost reduction, productivity, and margin expansion opportunities across functions.
• Define and monitor key performance indicators (KPIs) to assess transformation impact, including financial performance, operational efficiency, and adoption.
• Partner with business and functional leaders to improve sourcing approaches, promote consistency in vendor selection practices, and enhance cost management.
• Partner with execution teams to transition prioritized initiatives into delivery with clear scope, objectives, and success metrics.
• Strengthen vendor management approaches to optimize spend, improve service delivery, and support scalable, multi-partner ecosystems.
• Lead business process analysis and reengineering efforts, identifying gaps and recommending technology-enabled improvements.
• Design and facilitate maturity assessments, gap analyses, and benchmarking to inform strategy and prioritize investments.
• Assess organizational readiness, stakeholder alignment, and risks associated with proposed transformation initiatives.
• Define and recommend governance frameworks, policies, and procedures to ensure transformation initiatives align with organizational standards, compliance requirements, and strategic objectives.
• Support executive alignment and decision-making through development of business cases, feasibility assessments, and implementation roadmaps.
• Provide thought leadership on emerging technologies, including artificial intelligence (AI) and automation, to inform business strategy and innovation.
• Other duties as assigned.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• Bachelor’s degree in Business, Engineering, Information Systems, or related field or equivalent combination of education and experience required
• Master's degree preferred

Work Experience

• 10+ years' experience leading enterprise transformation, technology-enabled initiatives, or operational optimization efforts required
• Demonstrated experience identifying, evaluating, and influencing complex, cross-functional transformation initiatives that deliver measurable financial and operational outcomes required
• Experience with AI, automation or digital technologies in a business transformation context required

Required Knowledge, Skills and Abilities

• Strong knowledge of AI/ML applications, data management, and automation strategies.
• Demonstrated skills in organizational change management and large-scale adoption initiatives.
• Ability to translate business objectives into actionable technology roadmaps and outcomes.
• Strong financial and business acumen with focus on profitability, cost management, and value creation.
• Advanced stakeholder management and influencing skills across technical and non-technical audiences.
• Strong strategic, analytical, and problem-solving skills with a data-driven decision-making approach.
• Ability to design scalable architectures and processes that balance innovation, risk, and operational stability.
• Expertise in program delivery, governance, and performance measurement frameworks.
• Excellent communication skills with the ability to synthesize complex concepts into clear recommendations.

Competencies

• Builds High-Performing Teams Selects, organizes, and motivates colleagues to work together in a committed way to achieve a common mission and ensures a pipeline of talent for the future.
• Delivers Results Rigorously drives self and others to achieve high levels of individual and organization performance.
• Engages & Inspires Others Leads with energy, self-confidence and understanding in ways that motivate colleagues to achieve more than they thought possible.
• Focuses on the Customer & Market Continuously evaluates what is important to the customer/client and develops products or solutions that exceed expectations.
• Makes Sound Business Decisions Makes timely and well-informed decisions that advance critical priorities, capitalize on new opportunities, and resolve problems.
• Partners Across Boundaries Works collaboratively and effectively with colleagues throughout the company toward the common good of The Pasha Group.
• Practices our Values Supports and models The Pasha Way; conduct reflects Excellence, Honesty, Integrity, Innovation and Teamwork.

PHYSICAL DEMANDS, WORK ENVIRONMENT, AND TRAVEL
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Hear and speak with sufficient clarity to understand and engage in telephonic information exchange; hear and understand verbal instructions; give and receive information verbally in person or via communication device - Often
• Walk/travel within office environment, crouch/bend to access floor-level storage - Often
• Use hands/fingers to operate office equipment, type/complete data input, write - Often
• Reach with hands, arms; lift, move and manipulate objects weighing up to 20 pounds - Regularly
• Sight sufficient to read instructions, documents, and screen-based information - Often
• Use hands/fingers to manipulate and file documents, folders, small objects - Regularly

Working Environment
This role requires work that may involve the following environmental conditions:

• Corporate office environment

Travel
25% Must be able to travel independently to U.S. locations including Hawaii.

Screening Requirements
Background Checks

The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.