Contingent Workforce Coordinator

The Opus Group Global Agency Network - Human Resources United States


Position at The Opus Group

Job Title: Contingent Workforce Coordinator
Group/Team: Admin/HR
Reports to: Contingent Workforce Program Manager
Location: Remote
Employment Type: FTE


Opus Agency partners with world-shaping brands like Amazon, Google, Microsoft, and Salesforce to catalyze movements through shared experiences. Crafted through our end-to-end capabilities and propelled from the epicenter of events, content, and community, these experiences are renowned for accelerating momentum—and success—for everyone involved. 

Built across four decades, we scale excellence at the forefront of focused strategy, fearless creativity, emerging technology, and agile delivery. Today, as the flagship of The Opus Group, our team members are outperforming from hubs throughout the United States, in the heart of London, and around the world.

If you embody our cultural pillars—if you can bring versatility, embody optimism, elevate integrity, catalyze curiosity, and own excellence—then join us in fueling the future of brand movements.


At Opus we place high importance on investment in our people, including our temporary employees, project-based freelancers and individual contractors. The overall objective of the CW program is to successfully expand and contract the OHG workforce based on the business needs of the company. The mission of the CW program is to make OHG the best company in the events industry to work with on a contractual or temporary basis.

The purpose of a Contingent Workforce Coordinator is to support the Contingent Workforce Team and Resourcing Teams with all tasks related to freelancer management. A Contingent Workforce Coordinator will onboard and contract freelancers while ensuring classification policy compliance and will maintain information, documents and records related to each individual in the CW database.  

This position works within the HR team and in partnership with the company, department or service lines they are assigned.

Key Responsibilities:

  • Cultivate relationships with agency Resource Managers to better understand project assignment processes and the particulars of job descriptions, roles and responsibilities, scopes of work and project budgets for their service line. 
  • Be knowledgeable in contractor/employee compliance processes and familiar with all legal templates (agreements and addendums) and the temporary employment hiring process to initiate accordingly in each case. 
  • Partner with our Employer of Record, Atrium, to initiate onboarding of project-based employees, ensure timecards are being submitted and approved, and problem solve other related issues. 
  • Interview and onboard freelancers within the Supplier Management database, ensuring all legal documentation is complete before work engagement begins.  
  • Effectively communicate classification decisions to contingent workers and be a reliable source for them to ask questions. 
  • Communicate all project information available to assigned freelancer, ensure access to systems and files, and follow through for a complete and successful handoff to the internal project team. 
  • Maintain files, records and information in the Supplier Management database, updating documents, skillsets, rates, schedule and contact information regularly. 
  • Assist project teams in managing freelancer-heavy staffing plans, project communications and freelancer related logistics for select programs as needed.
  • Assist in reports and financial analysis specific to freelancer engagement for service line leads. 
  • Assist with developing training materials (decks, documents and recordings) related to CW processes. 
  • Cross-train for other service line specific processes to be a back up for other CW teammates.

Core Requirements:

  • 1 – 2 years of experience in human resources, recruiting or contingent staffing management 
  • Event or marketing industry experience a plus
  • Must be able to effectively handle multiple projects concurrently
  • Ability to understand agency project management and business lifecycle
  • Ability to work and communicate effectively in a shared team inbox
  • Basic knowledge of legal contracts, drafting and execution through signature applications (Concord, DocuSign, etc)
  • Proven organizational and time management skills
  • Be solutions oriented and effectively work to solve complicated problems within a team environment
  • Strong interpersonal (EQ) and customer service skills
  • Excellent listener and communicator, verbal and written communication skills to both internal and external stakeholders
  • Proven flexibility to work in a fast-paced and ever-changing environment and to deliver quick results
  • Strong focus on attention to detail, while still keeping view of the bigger picture
  • Bachelor’s degree, focus in HR a plus
  • Ability to travel when necessary
  • Fluency with Excel/spreadsheets and running reports
  • Experience working within a robust database

Vaccination Policy:

Like everyone else across the US and around the world – Opus/MAS/Tencue has and continues to monitor the on-going spread of COVID-19 – with the health and safety of both our teams and clients as a number one priority. Opus/MAS/Tencue implemented a policy that requires all employees (with limited exceptions) to be fully vaccinated and provide proof of vaccination prior to employment.


The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee/ candidate a general sense of the responsibilities and expectations of the position. Duties, responsibilities, and activities may change at any time with or without notice. This does not create an employment contract, implied or otherwise, other than an "at will" relationship. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Opus Agency does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.