Clinical Research Administrative Assistant/ Patient Recruiter
Description
Company Overview:
The Clinical Research Division at The IMA Group is a dynamic hub of expertise and innovation, dedicated to advancing healthcare through clinical trials and studies. Our team of seasoned professionals collaborates with industry leaders, conducting patient-centric research across diverse therapeutic areas. Committed to ethical practices and regulatory compliance, we aim to pioneer groundbreaking medical solutions that shape the future of healthcare.
Job Summary:
IMA Clinical Research is seeking a motivated and organized Clinical Research Administrative Assistant, internally known as a Clinical Research Assistant/Patient Recruiter to join our team in Chicago, IL. This role focuses on administrative coordination, phone-based patient outreach, and participant scheduling to support our clinical research studies. The ideal candidate enjoys speaking with people, managing details, and helping ensure a smooth and positive experience for study participants.
IMA Clinical Research is seeking a motivated and organized Clinical Research Administrative Assistant, internally known as a Clinical Research Assistant/Patient Recruiter to join our team in Chicago, IL. This role focuses on administrative coordination, phone-based patient outreach, and participant scheduling to support our clinical research studies. The ideal candidate enjoys speaking with people, managing details, and helping ensure a smooth and positive experience for study participants.
Salary: $23–$25 per hour, depending on experience
Responsibilities:
- Serve as the first point of contact for potential study participants—answering phones, responding to inquiries, and conducting outreach calls.
- Recruit, pre-screen, and schedule participants for clinical research studies.
- Support the research team with data entry, document organization, and scheduling activities.
- Maintain accurate participant records and assist with filing regulatory and study documentation.
- Communicate professionally with patients, physicians, and internal staff to coordinate study visits.
- Help track patient follow-ups and reminders to promote engagement and retention.
- Perform general office and administrative duties to ensure smooth daily operations of the research site.
Qualifications:
- High school diploma or equivalent required; associate or bachelor’s degree preferred.
- 1+ year of administrative, customer service, or medical office experience required.
- Prior experience with patient scheduling or recruitment is a plus.
- Strong phone communication, interpersonal, and organizational skills.
- Proficiency in Microsoft Office (Word, Excel); experience with research databases or EMR systems is a plus.
- Detail-oriented, dependable, and comfortable working in a fast-paced environment.
Benefits:
- Complete Health Coverage: Comprehensive Health, Dental, and Vision Insurance packages.
- Balanced Lifestyle: Generous paid time off, holidays, and a floating holiday to maintain a healthy work-life balance.
- Retirement: A 401k plan with employer matching for a secure financial future.
- Comprehensive Benefit Offerings: Benefits include LTD, STD, Flexible Spending Account, Voluntary Life, Voluntary ADD, and Company-paid Life Insurance and ADD coverage.
- Tuition Assistance and Student Loan Repayment Assistance: Benefit from IMA’s tax free tuition reimbursement and tax-free student loan repayment assistance program to fuel your ongoing educational journey and to help you pay for the degree you already have!
- Family Support: Paid maternity leave and paid parental leave reflecting our commitment to supporting families.
- No on Call Responsibilities: When you are home, you can leave work behind.
The IMA Group is an Affirmative Action/Equal Opportunity Employer
Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.
#LI-EG1 #LI-ONSITE