Director of Content Development

Content Development Malvern, Pennsylvania

About The Institutes

A not-for-profit organization located in beautiful Malvern, PA, The Institutes have been the leading provider of risk management and property-casualty insurance education for more than 100 years. By living our values—Put the Customer First, Do What You Say, Work Together, Be Innovative and Do the Right Thing— our talented team delivers innovative solutions that best empower risk and insurance professionals to help those in need. In 2022, The Institutes was named a Top Workplace by for the seventh time. We understand the importance of work-life balance and provide excellent benefits and a friendly and team-focused work environment to drive employee engagement. 

Director of Content Development

The Institutes are committed to providing customer-first innovative solutions that best empower risk and insurance professionals to help those in need. We are seeking a Director of Content Development who is passionate about making an impact through creating engaging and innovative content for adult learners. In this role, you will collaborate with a team of other Directors of Content Development in the conception and creation of online educational products that explain insurance, risk management, and other business concepts through a variety of delivery methods, including scripted videos, text, images, and interactions. Come help us transform the way we educate and deliver knowledge to risk and insurance industry professionals! If you are an experienced content developer capable of conveying complex ideas in imaginative ways to today’s audience and thrive in a team-oriented environment, we’d love to speak with you!

  • This position reports to the Senior Director of Content Development
  • No position(s) reports to this position
  • This role is hybrid with at least two days each week in the office. Candidates should be able to commute to Malvern, PA at least two days per week.

Essential Responsibilities

  • Design and develop risk management and insurance educational content for online delivery, which may include video scripts, storyboards, text, and images.
  • Develop supplemental course material, including questions that test student comprehension.
  • Facilitate or serve on instructional design and product development teams.
  • Builds expertise in instructional design and delivery strategies for online professional education.
  • Identify and champion ways to continuously improve content creation and delivery in response to evolving customer needs.
  • Assume additional responsibilities as required.

Education and Experience

  • Bachelor's Degree required.
  • Five or more year’s journalistic, technical writing, and/or E-learning development experience required.
  • Demonstrated ability to research and learn complicated subjects and then communicate them by crafting a well-organized and engaging narrative.
  • Experience producing a wide range of content (articles, textbooks, course content, blogs, etc.) for a variety of different audiences, with a focus on the adult learner.


The Best Part? The Benefits!

To enforce the importance of work-life balance, employees enjoy excellent benefits, including:

  • 401(k) plan with company contribution up to 16%
  • Generous time off package that includes paid vacation, personal, sick and holidays
  • Paid maternity and parental leave
  • Onsite Cafeteria in Malvern- free lunch every day!
  • Tuition reimbursement
  • Medical, dental, vision and prescription coverage
  • Free on-site fitness center on the Malvern Campus
  • A beautiful 1.25-mile long walking path on the Malvern Campus!