Medical Lead Conventional Radiology Unit
Telemedicine Clinic (TMC) pioneered teleradiology services in Europe when it was founded in 2002 and has since become a vital partner for more than 120 radiology departments in the UK, Sweden, Denmark, and Norway. In November 2017 TMC has become part of Unilabs, a leading European provider of clinical laboratory testing and medical diagnostic.
More and more European hospitals are realising the advantages of managing their reading capacity in a network with TMC and over the past four years, we have had an average annual growth of 25 percent. This year our team of more than 200 highly-specialised radiologists will report more than 500,000 cases, making a significant positive impact on the life of patients and hospital staff. In addition to our radiology reporting service, TMC offers pathology reporting services, IT-infrastructure, and software to its hospital clients, as well as training for radiologists (TMC Academy).
Besides this decent track record, we believe that what is most special about TMC is its culture. Many people say that TMC has the feel of a thriving start-up and they are surprised at how kind and caring we are when dealing with each other and our business partners. If you are interested, you can learn more about our culture in the TMC Culture Book.
Traditionally, Conventional Radiology (CR) reporting has been part of the work being done in our three subspecialized elective sections (Body, MSK, Neuro). But due to continuously high demand for CR reporting from our client hospitals, in combination with particular economic, technical and organisational challenges, we decided to create a dedicated CR unit, exclusively focused on optimising the reporting quality and productivity of this modality. We are now looking for an experienced and talented radiologist, passionate about CR reporting and interested in leading this new unit and building it out into a significant and profitable independent service line.
Mission and Organisational Context
As the leader of the CR Unit you will be responsible for a group of dedicated CR reporters. Your main mission is to assure that the referring clinicians of our client hospitals and their patients receive accurate, and highly actionable reports within the promised turn-around-time. This reduces unnecessary suffering of patients and reduces treatment costs later on. The main challenge in this role is to balance the reporting capacity with the hospitals’ needs while assuring the high quality standards that TMC guarantees its clients. You will dedicate about 20% of your time to these managerial tasks, the rest of the time you diagnose CR studies. The CR Lead is supported by (we like this better than “reports to”) Szabolcs Hetenyi, Medical Director Diagnostic Services at TMC.
Role and Responsibilities
Medical quality – You will build a strong team of radiologists specialized and focused on CR reporting. You will be heavily involved in the recruitment and selection of these radiologists. You will create a distinct set of test cases to guarantee that we hire only highly qualified professionals. After you have evaluated the test cases and hired a new team member, you take care of the onboarding. You will teach new radiologists how to work in a way that the best reporting quality is guaranteed and reporting guidelines are being followed. You will introduce structured reporting, templates for CR reporting and reporting guidelines to increase the quality of the reports and to help the CR team to work as efficient as possible. You will produce a proposal for Quality Assurance in the CR section and manage the internal and external quality audits.
Work flow – You assure that the workflow in the CR section is accurate and efficient and that the reports are delivered within the agreed turn-around-time. You’re responsible for scheduling of the CR radiologists, together with the Capacity Management department.
Client contact – You are the main contact person for our client hospitals for CR related issues. You handle incidents and request by clients to discuss reports. Together with the Market department you proactively look for additional business opportunities.
CR reporting – You diagnose CR studies, following TMC’s high quality standards and reporting guidelines.
Experience, Knowledge, Skills
Educational background – A Medical Degree with a specialisation in radiology is a must.
Experience – At least 10 years of experience as a Consultant Radiologist with a special focus on reporting CR’s. A minimum experience of 3 years in a leading position is a plus.
Language skills – As TMC is a multinational and diverse company and our company language is English, you need to demonstrate an advanced level of written and spoken English. Knowledge of a Scandinavian language (ideally Swedish) is a plus.
Independent, proactive and resourceful – You are an independent professional who moves ahead with little guidance and great proactivity. You are resourceful and creative in finding ways to balance the reporting capacity and client needs while guaranteeing the highest medical quality of the reports.
Team player – As you will be working closely with your team members and with the Medical Department, team spirit and cooperation is essential for this position.
Independent problem solver – We are a team and you will always be provided with the necessary support. Nevertheless, we are looking for a person who will be able to take ownership of assigned tasks and projects.
Organization and planning – You are proactive and able to plan and execute the daily business but also determine short and long-term objectives; you like to organize and find ways of making things more efficient.
Communication skills – You need to have a clear thought process and the ability to find appropriate vocabulary and a suitable style for different audiences, including internal and external clients.
What you can expect from us
TMC is a challenging and fun workplace with a young, diverse and very international team. Our business language is English. Our head office is located in Barcelona on the 21st floor of the beachfront building ‘Torre Mapfre’, with spectacular views of the city and the Mediterranean Sea. You’re welcome to join our team in Barcelona, however there is a possibility to work remote from any place in Europe. We offer a full-time position, but this can be adapted to your personal needs.
TMC is a very friendly, dynamic and non-hierarchical workplace. People care for each other and always try to help. We are growing very fast and face new opportunities and challenges every day. This is why we need people with open and flexible minds who can cope when things become hectic and intense. However, we also make sure that we quickly recover our balance so that we not only enjoy our work but also our families, friends, and activities outside TMC.
Apart from making a living, people at TMC come to work every day because they want to make a difference in people’s health care. Everything we do is focused on diagnosing patients’ health problems quickly and correctly. This is what drives us.
We pay special attention to the way we do things at TMC and hold up the following five core values:
1. Uncompromising quality and care in all medical matters
2. Gaining more and more expertise by learning and generously sharing knowledge
3. Setting new standards through experimentation and innovation
4. Caring and respectful collaboration across departments, borders, and cultures
5. Go the extra mile and have fun
These values determine our behaviour and guide us in our decision making. To fit in at TMC you need to respect and demonstrate these values in your daily work.
If you find this opportunity attractive and challenging, we would love to hear from you. Please apply directly on the career website or alternatively contact Robert van Tuijl, Manager People & Values on +34 93 55 00 750.