Description

Job Title:  Manager, Digital Solutions

Company:  Tegria Revenue Cycle Management (Tegria RCM)

Department:  Technology

Leader:  Director, Digital Solutions

FLSA Status:  Salaried/Exempt

Work Location:  Remote

Travel:  None

Compensation:  $60,800.00 - $151,000.00 

Overview

The Manager of Digital Solutions owns delivery of innovative solutions to our internal operations in the areas of workflow and intelligent process automation. You’ll work directly with our technology and RCM operations teams leading all aspects of product management, automation implementation, vendor integration, and support. As a Manager of Digital Solutions, you will lead, shape, and deliver technology transformation to achieve cost efficiency, scalability, and improved yield.

 Responsibilities include:

• Partner with operators to drive realization of key technology imperatives
• Implements a wide range of technology solutions including in-house developed, RPA, and vendor tools to drive increased operational efficiency and improved yield.
• Manages the automation opportunity funnel through the collection of ideas, rating of value and effort, and overall prioritization of initiates.
• Oversees the full cycle implementation of automation initiatives including design, delivery, adoption, and value review.
• Participates in agile delivery including backlog management, user stories, timelines, acceptance criteria, and team support.
• Interfaces directly with stakeholders to provide status updates, delivery timelines, and manage expectations.
• Other duties as assigned

Qualifications:

• BA/BS or equivalent experience
• 5+ years of Revenue Cycle or Healthcare experience
• Working knowledge of the practices, procedures, and concepts of the healthcare revenue cycle.
• Demonstrated and lead programs and projects applying project management discipline (e.t., waterfall, scrum, six sigma)
• Demonstrated analytical and problem-solving skills, with the ability to evaluate the effectiveness of workflows and systems.
• Demonstrated interpersonal skills to work effectively in a team environment with a variety of stakeholders.
• Demonstrated experience effectively collaborating with clients, vendors, and cross-functional teams to deliver desired business outcomes
• Ability to develop product strategies and effectively communicate recommendations to senior leadership
• Ability to think creatively to design and deliver client oriented digital solutions
• Ability to articulates and present data, information, and ideas in a clear and concise manner.
• Detail oriented, with demonstrated organizational skills and the ability to manage time efficiently, prioritize tasks, set schedules, and complete projects in a timely and cost-effective manner.
• Ability to think creatively to design and deliver client oriented digital solutions
• Ability to understand technical details and interact with engineering resources.
• Excellent written and verbal communication skills

 Preferred Qualifications:

• Ability to write SQL queries and use advanced Excel functions
• Master’s Degree: MHA or MBA
• 2+ years of supervisor experience
• 3+ years of product management or product development
• 2+ years of developing RPA solutions
• In-depth knowledge of all revenue cycle areas including billing, collections, charge capture, contractual adjustments, third-party reimbursement, self-pay billing, and cash management

 Physical Requirements:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Listed below are the physical requirements required while performing the duties of this job.

• The employee is regularly required to: stand; sit; talk; hear; use hands and fingers to operate a computer and telephone keyboard; and reach, stoop and/or kneel to install computer equipment
• The employee must have the specific vision ability to complete close vision requirements due to computer work
• The employee is required to be able to complete light to moderate lifting

Our Commitment to Diversity, Equity, and Inclusion:

We welcome and respect the variety of experiences, viewpoints, and cultural backgrounds that everyone brings to our workplace. Tegria RCM makes every effort to promote a workplace where leaders model inclusive behaviors and individuals feel respected, valued, and empowered.  Together, we promote and sustain an inclusive workplace where people feel a sense of belonging