Digital Training Coordinator/Specialist
Description
Why You’ll Love Working Here:
Working at TechSmith gives you a chance to hone your skills in an open, collaborative, and innovative environment where you can be excited to come into work every single day.
We are a technological melting pot, composed of nearly 300 uniquely skilled human beings that will continue to stretch your comfort zone – but in a good way. And speaking of comfort, who doesn’t love to show up to work in jeans, eat free snacks, and drink free pop?
We are a technological melting pot, composed of nearly 300 uniquely skilled human beings that will continue to stretch your comfort zone – but in a good way. And speaking of comfort, who doesn’t love to show up to work in jeans, eat free snacks, and drink free pop?
With great products and maybe even better people behind them, we are always looking for passionate, fun, and hardworking individuals who truly enjoy coming to work and doing what they love. Sounds like you? We’d love to chat.
POSITION LOCATION
Hybrid (MI - In office a minimum of 20%)
POSITION OVERVIEW
The Digital Training Coordinator / Specialist is responsible for the end-to-end planning and execution of our customer-facing webinar program. This includes designing, developing, and delivering engaging training sessions. While you'll sometimes take the lead as a presenter, a key part of this hybrid role is working with internal and external talent to present as subject matter experts. A person in this role is a key player in promoting these events by creating engaging content like thumbnails, and email copy, as well as editing webinar recordings to be used on YouTube or as video tutorials. The ideal candidate has a passion for training and can approach our webinar program with a business mindset. They should be highly motivated, organized, and an excellent communicator.
RESPONSIBILITIES
- Work with stakeholders to craft a webinar strategy that aligns with high level business objectives
- Design, develop, and deliver engaging webinar training sessions for our customers
- Coordinate the scheduling of all webinars
- Manage relationships with internal & external presenters (all languages)
- Coordinate with Marketing to promote webinars through social media and monthly emails
- Create engaging thumbnails, descriptions, teaser videos, and email copy to promote the webinars
- Recruit a sufficient number of people to support the webinars
- Edit webinar recordings to be used on YouTube or as tutorial content
REQUIRED SKILLS AND BACKGROUND
- Bachelor's degree in Education, Marketing, Communication, or a related field OR
- +2 years of experience leading training focused digital events
- 6 months experience in a training, teaching, or instructional role
- Skilled in managing all aspects of event planning, from initial planning and scheduling to coordination, promotion, feedback collection, and publishing
- Excellent communication and relationship-building skills
- Ability to work with multiple stakeholders and reach consensus
- Strong organization skills, with a high attention to detail
- Ability to write effective copy and email content
- Ability to create engaging thumbnails
- Ability to collaborate effectively in a team environment and provide timely and effective feedback
- Willing to learn new technologies and share that knowledge with others
PREFERRED SKILLS AND BACKGROUND
- Experience with live digital events
- Experience organizing and promoting events
- Visual design skills (Canva, Dreamweaver)
- Experience with Camtasia and Snagit
- Experience editing video
COMPENSATION AND BENEFITS
At TechSmith, we love our employees and reward outstanding performance with bonuses and company recognition. Our generous benefit pack includes:
- Competitive pay
- Health Insurance – BCBS of Michigan - Employer-paid premium
- Health Savings Plan – Employer Contributions
- Dental Insurance – Employer-paid premium
- Vision Insurance – Employer contributions toward premiums
- Retirement – 401(k) – Employer Match
- Tuition Assistance
- Student Loan Repayment Assistance
- Paid Parental Leave
- Employee Assistance Program
- Disability Insurance – Employer-paid premium
- Life Insurance – Employer-paid premium
- Generous PTO, Sick Time, Holiday Time, Volunteer Time
- Company-sponsored events, gifts, food, etc.
For a more comprehensive list of our benefits you can contact our recruiting team by emailing [email protected]
TechSmith Corporation is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
If you have a disability and require reasonable accommodation for any part of the employment process, please call 517-381-2300 x212, or email [email protected] with a description of your request and contact information.