Intern (m/f/d) Customer Support

Internships Göppingen, Germany


Description

Responsibilities

  • Support our existing German speaking customers with their technical / accounting related queries in regard to the TeamViewer software 
  • Take care of 1st-Level Technical Support questions about TeamViewer software
  • Hold online demonstrations to explain software functionalities to existing customers if needed
  • Answer written inquiries through our E-mail system
  • Assist the Team with Back-Office related tasks such as allocating Tickets to the right person / department
  • Work in close cooperation with our 2nd-Level Support Team

What we offer

  • Make a relevant contribution to the turnover of our company! TeamViewer is used from your own four walls into space. What else can we achieve with your help?
  • Make yourself at home! We don't have ties. In our relaxed office atmosphere, you can wear whatever you want and relax in our lounge areas.
  • Of course, we offer you free fruit, non-alcoholic drinks and a varied sports program.
  • It's all about the team: become part of a community that values mutual support across departments and open feedback.
  • Lived diversity: Your future colleagues come from over 60 countries.
  • Your passion and skills are used in multinational projects and in collaboration with our partners around the world

Requirements

  • The internship has to be a compulsory part of your studies and take at least 5-6 months
  • A communicative, marketing-oriented attitude
  • Enjoy interacting with people
  • Strong English and German language skills
  • Advanced Windows® skills or the desire to learn