Enterprise Solution Engineer (m/f/d)

Sales Adelaide, Australia


Job Functions: 

  • Provide support and advice to mid-market and enterprise customers in the pre-sales, sales and implementation phases
  • Support the Enterprise Sales team by providing technical advice and feedback to help secure sales and meet or exceed customer needs
  • Deliver demonstrations of TeamViewer software products to customers, conduct training courses and deliver professional services (onsite or remote) as needed
  • Work closely with TeamViewer development teams to bring forward and clarify special requests of customers and determine feasibility of implementation
  • Answer questionnaires and tenders from mid-market and enterprise customers about technical requirements and, if necessary, clarify the answers with the development and/or product management teams
  • Be responsible for technical aspects of mid-market and enterprise projects
  • Work in collaboration with the Sales account staff to ensure that all technical requirements are addressed from customer queries and pre sales activities
  • Be the champion and local expert on Enterprise solutions
  • Pro actively manage the relationship with the Sales team to ensure they receive the necessary technical support to maximise their ability to meet their sales objectives

What we offer: 

  • Innovative and fast growing company
  • Attractive workplace with state-of-the-art equipment in spacious, well lit premises
  • Room for creativity and the chance to influence the development of the company
  • International business with offices and contacts all over the world
  • A great atmosphere and team environment
  • TeamViewer is used even in Space. What else can we achieve with your help?
  • Look forward to company celebrations, team events and other regular social gatherings

 Critical Skills & Qualifications: 

  • Bachelor’s degree in related field, such as information technology, computer science, business, economics, or management information systems; Or, equivalent years of work experience in a similar role
  • 5 or more years’ work experience in pre-sales engineering experience in an international environment is strongly preferred
  • Expert knowledge in the following areas: networking, operating systems, mobile devices, Active Directory, administration of Back-Up, network & applications security and virtualization
  • Knowledge in Project & Process management
  • Current Knowledge of Industry trends and Enterprise support experience
  • Experience working with Enterprise level customers
  • Experience in time management and the ability to work independently when required
  • Understanding the sales cycle with proven experience working with Sales teams.
  • Fluent in English, additional language skills are a plus
  • Strong communication skills, a positive attitude, and a friendly and professional approach to customers.
  • Ability to Travel – domestic and International
  • Negotiation skills at all management levels as well as a high measure of authority and assertiveness when required