Salesforce Administrator (R3227)

IT Dayton, Ohio


Description

Position at Taylor Communications, Inc.

Let Us Power Your Potential

 

Taylor Corporation is a dynamic, diversified company with big plans for the future ― and your career. We power our employees’ potential and strive to create opportunity and security for every member of the team. If you’re ready for something bigger ― more challenge, more variety, more pathways for professional growth ― we should talk. We’re passionate about our work, we believe there is always a better way, and we’re looking for people like you.

 

Ready to reach your potential? It’s time to look at Taylor.

 

Your Opportunity: Taylor Communications is looking for a Salesforce Administrator to work in our Dayton, OH office. This person collaborates directly with leaders across the business on projects from start to finish to support complex business processes in Salesforce. The role works with business owners to define project requirements, scope, determine level of effort, and perform declarative configuration to meet project deadlines.  The role requires critical and strategic thought processes, creativity, strong communication skills, cross-team collaboration, project management and execution, and ability to work within a team. 

 

Your Responsibilities:

  • Work with end users, leaders and Executives in the business to meet project deadlines from start to finish to support business processes and reports
  • Define project scope and requirements, determine level of effort, execution including declarative development and/or task delegation, and create documentation
  • Collaborate with CRM team resources and external teams to complete projects
  • Share and execute ideas to improve utilization, adoption, and ROI from Salesforce
  • Keep abreast of new Salesforce features and functionality to provide recommendations for process improvement when warranted
  • Act as subject matter expert for Sales Cloud and have understanding of Service and Marketing Cloud use.
  • Perform administrative functions such as create end-user instructions, execute bulk updates and data loads, perform user record maintenance, handle advanced user support cases, install 3rd party application updates, etc.

 

You Must Have:

  • 2+ years’ experience with Salesforce CRM
  • Salesforce Admin Certification
  • Experience with Salesforce data governance, account hierarchy and relationships and complex business processes
  • Experience working in Lighting and Classic User Interfaces
  • Strong oral and written communication skills with demonstrated ability to communicate with all levels of the organization
  • The ability to manage and coordinate multiple activities and shifting priorities under tight deadlines
  • Self-starter who is able to manage projects so that areas of greatest risk are reviewed and issues are covered with management
  • Ability to drive initiatives and projects from start to finish
  • Team player that thrives in both leadership and individual contributor assignments
  • Strong analytical and problem solving skills, and ability to drive issue to resolution
  • Ability to promote communication and collaboration across the business

 

We Would Also Prefer:

 

  • Bachelor’s degree
  • Agile project management, Visualforce pages, Apex tiggers and/or external system integrations experience
  • Experience with Sales and Service Clouds, and Pardot Marketing Automation

 

 

About Taylor Corporation

Taylor Corporation is one of the top 3 graphic communications companies in North America. We solve complex communication challenges for more than half of the Fortune 500 and have a tight-knit team of 12,000 employees nationwide. Life at Taylor is fast-paced and ideal for those who love to grow. We’re also big on work-life balance and you’ll see that in our comprehensive benefits package. We offer a full range of benefits to power our employees’ potential including: health, dental, vision and life insurance; a 401(k) plan; paid time off (PTO) and holiday pay, and more.