Digital Product Specialist (R2903 )

IT Pompano Beach, Florida


Description

Position at Complyright, Inc.

ComplyRight is seeking a motivated individual to join the Pompano Beach, FL team as a Digital Product Specialist. This person will help develop and manage the growth and profitability of a range of best-in-class digital solutions.

 

Responsibilities Include:

  • Research and monitor market needs, industry trends and competitive landscape to identify opportunities, define vision, business case and scope, and launch strategy for new digital Tax products
  • Gather requirements and conduct business analysis to create and prioritize backlog items
  • Work closely with developers to guide products and features from conception to launch in alignment with business needs
  • Coordinate technical product roadmaps to communicate and forecast project progress to stakeholders
  • Plan and execute regular product training and presentations for customer service, marketing teams, and stakeholders
  • Communicate plans to ensure cross-departmental readiness for new product launches and enhancements, and customer education
  • Create and update collateral, presentations, webinars, product sheets, fact sheets, web content, etc.
  • Support refinement of user personas to guide and support decisions on product features, enhancements, design and user experience
  • Work closely with customer service and account management teams to create customer communications that are timely and relevant
  • Oversee administrative setup to support operational and marketing efforts, as well as the customer experience
  • Other duties as assigned

Minimum Qualifications:

  • 2+ yrs related experience designing and managing web-based projects
  • Experience writing business requirements
  • Experience crafting presentations for stakeholders
  • Excellent oral and written communication skills
  • Persuasive with an ability to socialize ideas, build alignment, and create consensus
  • Capable of prioritizing and multi-tasking successfully in a deadline-intensive environment
  • Able to learn quickly, self-teach, take initiative and adapt easily to changes

 

Preferred Qualifications:

  • College degree
  • Tax product experience
  • Familiarity with Scrum/Agile methodologies

 

About our Company

ComplyRight, Inc., is a multi-channel marketing and product development company specializing in labor law, HR and tax solutions that create a bridge between what the law requires and what makes sense for businesses. Our employees are our most important asset. Each employee is an integral part of our operation and success. We want the best, brightest, most enthusiastic and most productive people, interested in a friendly - yet challenging and rewarding - place to work.

 

www.complyright.com

 

Ref: Yellow