Group Account Director

Account Service Toronto, Ontario

At TAXI, we create connected brands. We are living in an age of unprecedented human progress. Technology continually revolutionizes the way we interact and opens up powerful possibilities for connecting with the world. Putting people at the centre of everything we do allows us to harness our core practices – strategy, creativity, and experiences – to build those meaningful human connections for brands and deliver real business value for our clients.

We resist the usual ways of seeing, doing and thinking whether it is creating great work for clients or hiring new team members. At TAXI, we value authenticity above all else. We want everyone who walks into our office to feel welcome, comfortable and included. 

TAXI values diversity and encourages all applicants regardless of gender identity or expression, sexual orientation, colour, sex, race, age, disability, religion, national or ethnic origin, citizenship or family/marital status.

Accommodations are available on request for candidates taking part in all aspects of the selection process.



  • Must have at least 6-8 years of account management experience - integrated agency team lead experience is an asset
  • Must have a track record of specific successes
  • Have excellent listening and communication skills, to ensure a high level of service to clients
  • Must have excellent leadership skills
  • Be able to lead client presentations
  • Be able to manage a team and act as a mentor to them
  • A self-starter, with the ability to think independently and quickly, while maintaining TAXI’s values at all times
  • Must have an undergraduate degree or equivalent


  • Develop and motivate the Account Group to deliver the highest standards in leadership, insight, delivery on a large US based client in the tobacco/vaping/nicotine category
  • Define and manage structure, assignments and training for the account teams
  • Mentor and manage individual account managers including performance objectives, evaluations and compensation
  • Establish and maintain contact with senior clients for the purpose of senior counsel and relationship/financial management
  • Identify and coach the account team on account development opportunities, i.e., how to make the most of your accounts
  • Ensure the revenue realization and profitability across your account
  • Do a whole lot more