Sales and Marketing Expert
So what does an Inside Sales and Marketing Associate really do? Think of yourself as someone who will consult, educate, and support small to medium-sized businesses in revenue growth through digital marketing. Not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being an Inside Sales and Marketing Associate.
As an Inside Sales and Marketing Associate, you will service existing accounts and obtain orders by planning and organizing daily work schedule to call on existing e-commerce contacts. You will engage with 30 plus customers daily. You will prioritize customer demands and needs across telephone (inbound and outbound), email and social media channels. You will cultivate ongoing customer relationships by demonstrating the value of our solutions through follow-ups and personalized service that will also help to grow revenue. You will partner with customers and recommend changes in products, service, and policy by evaluating results and competitive developments.
So, do you have what it takes to be an Inside Sales and Marketing Associate?
What is it we’re looking for? Well since this is an Inside Sales and Marketing Associate we need someone with at least one year of sales and/or marketing experience preferably in digital marketing, and proven working experience in Social Media marketing, eCommerce, sales and/or business development. What else? Success in this position requires exceptional consultative telesales and client service skills. We are looking for highly confident individuals who can influence client decisions within a 20+ minutes call; embrace a willingness to experiment and thrive in a dynamic, team-focused environment. We also need someone who is fluent in the English language, with exceptional grammar/typing skills, and a bachelor's degree or higher.
Now let’s get technical. We’re looking for someone who is proficient in using helpdesk software (Salesforce experience is a plus). Someone who is a confident communicator and able to build rapport and relationships with ease. Someone who has a genuine interest in people and concern for customers. Someone who is energetic and has the ability to thrive in a fast-paced dynamic environment. Someone who can shift modes easily and interact with all walks of life.
What else? Well, we need someone who is available to work some holidays and must have reliable transportation.