TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the world’s most disruptive companies
We believe our Frontline employees come first, always. At TaskUs, leaders eat last––in other words, we expect you to put your line of direct reports before yourself. We think in terms of #FrontlineFirst because we know good ideas can come from anyone at anytime. That’s probably why we’re ranked 40th on Glassdoor’s 2019 “100 Best Places to Work” list.
A special place requires special people. Qualified candidates have a sense of humility, an adventurous spirit, and a relentless work ethic. If you are looking for more than the standard 9 to 5, you’ve found it.
We exist to make the world’s best companies better. We aim to have fun while doing it.
So what does a Yogi really do? Think of yourself as a life coach for our employees, so not just anyone is qualified for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on, now we need your full concentration because it’s time to imagine what it’s like being a Yogi.
Imagine yourself going to work with one thing on your mind: you want to make a change. You’re determined and this passion drives you to go to work each and every day. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in: to be the life coaches in the organization in order to help improve the overall well-being of each employee and that’s what you keep in mind each and every day.
As you look at your tasks for the day, you know that as a Yogi, you must prepare for every coaching session you have -- after all, your primary role is to support your clients (who must not be names because of the confidentiality agreement!) and help them achieve their goals. This includes reviewing your client’s profile, filling out requests for pullouts, and track their productivity.
As a Yogi, you bring people from point A to point B and you’re able to do this by developing effective coaching plans wherein you can create an avenue to articulate their visions, goals, and ambitions. But it doesn’t end there, aside from collecting the necessary documentation to keep track of the client’s progress, you need to encourage them to stay committed to the process of personal and professional development. This includes being able to listen for their talents and talents as well as understanding those talents in order to help them improve their productivity and work performance. Apart from this, you need to able to ask powerful questions in order for your clients to anchor themselves to what is clear you need to be someone who can relate with them because let’s face it, if they can’t open up to you, how can you be able to help them achieve their goals?
So, do you have what it takes to become a Yogi?
Creating a Culture of Awareness and Prevention:
TaskUs believes in being transparent with our new employees about their job duties and the possible impact. Some of our campaigns include disturbing content. Examples of these types of material may include but are not limited to:
- Child exploitation and abuse
- Animal torture
- Gang Violence
- Hate Speech
When working in a campaign managing Content Moderation, it is important for you to know the potential risks related to this type of work. While TaskUs is focused on employee wellness by having counselors on-site, resiliency programming, and other wellness initiatives, exposure to graphic and disturbing content is unavoidable. Some individuals with a sensitivity to viewing graphic or disturbing content may be at risk for developing distress, mental health symptoms, or, in rare instances, Secondary Traumatic Stress based on the content they are viewing.
TaskUs reserves the right to reassign content moderators to other TaskUs projects based on staffing needs, employee performance, and other considerations.
In order to help create a community that is safe for all employees, the Resiliency and Wellness Team takes an active role in the primary prevention of mental health concerns through direct practice efforts, e-learning, skills training, and outreach efforts to the TaskUs community. Our programs seek to raise awareness about psychological issues, challenge ideas that contribute to social inequity, disempowerment, and discrimination, as well as the underlying structures that support them. In addition, our programs empower employees to find and use their voices in a healthy and productive way.
So, what is it we’re looking for? Well, since this is Yogi post, we’d need someone who already has the skills to even call themselves a life coach. So definitely someone who studied for at least 2 years in college or any vocational course (are you a Psychology or Education degree holder? Even better!)
We’d need someone with excellent communication skills especially in active listening and problem-solving skills because let’s face it -- if you can’t listen to people, then how will you be able to be able to help them improve their well-being?
We need someone who has a strong desire to help people because your job will greatly revolve with that -- you will constantly help people and how can you do your job if you’re not interested in helping others. We need someone organized because let’s face it, can you even help someone if you can’t help yourself? I guess so, too.
We need someone who has a positive outlook in life because we need someone who can find hope in the darkest of places.
TaskUs is the fastest growing tech-enabled business services company in the world, delivering the customer support, AI operations and content security services that power the world’s most innovative companies. Listed as one of Glassdoor‘s “100 Best Places to Work”, USA Today’s “Best Company Cultures” and “Best Companies for Women” by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do.
TaskUs has been recognized as one of the Inc. “500 Fastest Growing Private Companies in America” for the past seven years consecutively. Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250mm in 2018 from the world’s largest private equity firm, Blackstone.
TaskUs currently has over 15,000 employees and offices across the U.S., Philippines, India, Taiwan, and Mexico.
TaskUs, Inc. is an equal opportunity employer.