Senior Vice President of Operations
So what does the Senior Vice President of Operations really do? Think of yourself as the leader who will not only set up the site for us but also oversee the management and operations of the entire geography (with multiple sites) to support growth and add to the bottom line of the organization. You will focus on strategic planning, goal-setting, and must be fully accountable for ensuring your entire organization is on track. So, not just anyone is qualified for this role. We make sure we get the best of the best! After all, we are a ridiculously good company, and our leaders are top notch, highly skilled and experienced. Now we need your full concentration because it’s time to imagine what it’s like being the Senior Vice President of Operations.
As you tackle your new tasks for the day, you know that it will lead to one thing: You will provide management and oversight of all aspects of the business within your region; demonstrate a commitment to excellence and collaborate well with Senior leadership. You are expected to meet the company’s objectives, in addition to having a passion for success, and a proven record of successful strategic planning and implementation. You will provide direction and development; formulate policies and strategic plans for future growth; manage daily operations of personnel, purchasing, administration and other departments; and improve operational efficiency in targeted areas including customer support and engagement.
As Senior Vice President of Operations, you will closely monitor revenue margins, develop guidelines for personnel evaluations, staff advancement and redeployment. It is expected that you are highly collaborative and can build cross-functional relationships with departmental heads and management across the business and different sites. You will partner with department heads to maintain an efficient team structure and performance, using analytics, processes, and tools. You will maximize client engagements and work with your leadership team to develop plans to meet future needs of the region.
Being the Senior Vice President of Operations, you will maintain profit margins and develop internal control systems to ensure accountability. To achieve this, you will develop strong relationships with outside partners, vendors, and advisors; as well as internal partners, including department supervisors and co-executives.
So, do you have what it takes to become the Senior Vice President of Operations?
TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the world’s most disruptive companies.
Listed as one of Glassdoor‘s “100 Best Places to Work”, USA Today’s “Best Company Cultures” and “Best Companies for Women” by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do.
TaskUs has been recognized as one of the Inc. “500 Fastest Growing Private Companies in America” for the past seven years consecutively. Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250mm in 2018 from the world’s largest private equity firm, Blackstone.
TaskUs currently has over 20,000 employees and offices across the U.S., Philippines, India, Taiwan, and Mexico.