TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the world’s most disruptive companies
We believe our Frontline employees come first, always. At TaskUs, leaders eat last––in other words, we expect you to put your line of direct reports before yourself. We think in terms of #FrontlineFirst because we know good ideas can come from anyone at anytime. That’s probably why we’re ranked 40th on Glassdoor’s 2019 “100 Best Places to Work” list.
A special place requires special people. Qualified candidates have a sense of humility, an adventurous spirit, and a relentless work ethic. If you are looking for more than the standard 9 to 5, you’ve found it.
We exist to make the world’s best companies better. We aim to have fun while doing it.
So what does a Profitability Enabler really do? Think of yourself as one of the people who will provide analysis of trends and forecasts, perform variance analysis and recommend actions for optimization, so not just anyone is qualified for this role! We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Now we need your full concentration because it’s time to imagine what it’s like being a Profitability Enabler.
Imagine yourself going to work with one thing on your mind: you have to act as a business partner with Operations, CS and Workforce and key management in identifying and driving ways to improve profitability. As you tackle your new tasks for the day, you know that it will lead to one thing: that you will recommend actions to drive profitability by collating, analyzing and interpreting data and making comparative analyses; study proposed changes in methods and materials.
As a Profitability Enabler, you will support the Senior Management Team, Department Heads and the Site VPs/Directors with in-depth analysis and be providing financial insights. You will develop financial models and analyses to support strategic initiatives. You will analyze complex financial information and reports to provide accurate and timely financial recommendations to management for decision-making purposes. You will drive implementation of initiative, strategies, and policies to ensure attainment of goals. You will also motivate, educate and develop team members & stakeholders (operations, department heads, CS, WF) with the ultimate objective of enabling the company to reach its short and long-term goals. What else? Well, in terms of process improvements, you will also identify and drive process improvements involving cross functions to enable efficient and effective end-to-end process that will drive improvement in profitability. In terms of financial planning, reporting, and analysis, you will perform financial budgeting, forecasting, and reporting. You will also evaluate financial performance by comparing and analyzing actual results with budget and forecast. You will also have to work closely with the accounting team to ensure accurate financial reporting and decision support. You will also do the tracking and reporting of operational metrics that impact profitability. You must provide visibility of the financial impact of operations metrics.
So, do you have what it takes to become a Profitability Enabler?
So, what is it we’re looking for? Well, since this is a Profitability Enabler post we need someone who already has the skills to even call themselves one. So are you someone with a Bachelor’s Degree in Business, Accounting or Finance? Then you’re qualified. Along with a degree, you need to have at least 6 years of experience in any of the following roles: Financial Planning & Analysis, Operations in BPO setting, Business Analytics, Business Finance, Finance & Accounting and Pricing. What else? You must also have at least 1 year of experience in a /supervisory managerial role. Have any of these is a bonus: A proficiency in Macro/Database/Access/Basic Programming and a Masters in Business Administration. Are you a certified public accountant? How about a chartered financial analyst? How about a Six Sigma Certification (Greenbelt and above)? If yes -- then you’re what we need!
What else? Well, we need someone who is a wizard when it comes to analytics, someone who has a high attention to detail, and someone with excellent written and verbal skills. You should also be good at problem-solving and you’re result driven. Can you be persuasive? Have great interaction with people? Are you assertive? If yes for everything -- you’re it!
TaskUs is the fastest growing tech-enabled business services company in the world, delivering the customer support, AI operations and content security services that power the world’s most innovative companies. Listed as one of Glassdoor‘s “100 Best Places to Work”, USA Today’s “Best Company Cultures” and “Best Companies for Women” by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do.
TaskUs has been recognized as one of the Inc. “500 Fastest Growing Private Companies in America” for the past seven years consecutively. Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250mm in 2018 from the world’s largest private equity firm, Blackstone.
TaskUs currently has over 17,000 employees and offices across the U.S., Philippines, India, Taiwan, and Mexico.
TaskUs, Inc. is an equal opportunity employer.
To find out more visit www.TaskUs.com.