TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the world’s most disruptive companies
We believe our Frontline employees come first, always. At TaskUs, leaders eat last––in other words, we expect you to put your line of direct reports before yourself. We think in terms of #FrontlineFirst because we know good ideas can come from anyone at anytime. That’s probably why we’re ranked 40th on Glassdoor’s 2019 “100 Best Places to Work” list.
A special place requires special people. Qualified candidates have a sense of humility, an adventurous spirit, and a relentless work ethic. If you are looking for more than the standard 9 to 5, you’ve found it.
So what does an Executive Assistant really do? Gone are the days when Executive Assistants only manage calendars, bookings and make coffee runs. Think of yourself as a “mini-me” of your executive, a subject matter expert, a decision maker, and an air traffic controller. So not just anyone is qualified for this role! We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Now we need your full concentration because it’s time to imagine what it’s like being an Executive Assistant.
Imagine yourself going to work with one thing on your mind: You basically make your boss look good! As you tackle your new tasks for the day, you know that it comes down to one thing: that you’re a direct reflection of your executive and your responsible for their productivity as well as their teams.
As an Executive Assistant, Your day will usually go around checking your calendar for today’s agenda. In terms of their calendar, you must keep in mind that your executive’s time is precious and limited so you need to know what’s important and how to balance it all. Meanwhile, in terms of emails, you’re exposed daily to highly confidential information so you’re expected to be tactful and pragmatic. Expect that you will be doing a lot of tasks which includes getting coffee, to implementing company-wide initiatives, to pretty much coordinating with everyone. So prepare to be resourceful to make things happen!
What else? You must also make presentations and take notes as you will have to capture the keynotes and log key action items. You will also be a gatekeeper and also someone who is not afraid to chase down people for information (in Philippines, US, or wherever). Your work hours will vary in some way it would be sort of split shift where they work early morning Philippine time into the afternoon so as to cover the US afternoon and then part of the Philippine day, but the hours may change time to time, depending on what major activities are going on with IT at the time.
So, do you have what it takes to become an Executive Assistant?
So what is it we’re looking for? Well since this an EA post, we need someone who can act as a “gatekeeper” for the executive’s professional life. It’s also key that you will be able to handle administrative duties, that you can collaborate well with other key members of the organization globally, and you can gravitate towards action and urgency when accomplishing tasks. We need someone who has at least 4 years of experience, an IT graduate or someone knowledgeable when it comes to technical skills.
Let’s be technical. We need someone with technical skills or at least able to learn technical concepts and also be able to use Excel/Sheets and Slides proficiently. Someone who is knowledgeable in creating/updating reports and also taking raw data and helping to create one-page slide decks. We need someone who’s knowledgeable in presentation, communication, and interpersonal skills. Also, we need someone who can navigate his/her way in different Google and Microsoft applications.
We need someone who’s highly motivated and independent with a commitment to oversee projects. We also need someone who’s organized and can work with grace under pressure.
TaskUs is the fastest growing tech-enabled business services company in the world, delivering the customer support, AI operations and content security services that power the world’s most innovative companies. Listed as one of Glassdoor‘s “100 Best Places to Work”, USA Today’s “Best Company Cultures” and “Best Companies for Women” by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do.
TaskUs has been recognized as one of the Inc. “500 Fastest Growing Private Companies in America” for the past seven years consecutively. Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250mm in 2018 from the world’s largest private equity firm, Blackstone.
TaskUs currently has over 15,000 employees and offices across the U.S., Philippines, India, Taiwan, and Mexico.
TaskUs, Inc. is an equal opportunity employer.