French Customer Service Agent
Description
So what does a Teammate really do? Think of yourself as the backbone of the company, not just anyone is qualified for this role! We make sure we get the best of the bests. After all, we are a ridiculously good company with our employees being the top notch. So come on, we need your full concentration on what it's like being a Teammate
Imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. As you tackle your new tasks for the day, you know that it comes down to being able to provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics
You will have the opportunity to interact with others, providing world class customer service through a variety of channels--email, chat, and voice...in French as well as English.
So, do you have what it takes to become a Teammate?
Requirements:
- Must be bilingual French (B2-C1) level in writing or speaking
- Experience in customer service on phone, email and live chat support
- Experience in Customer Service, Sales, Billing, Collections and Technical Support is a plus
- Strong verbal and written communication and comprehension skills
- Proficient in the use of Windows OS, Apple OS X, Microsoft Office and Google applications.
- Ability to type a minimum 30 words per minute
- Good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction.
- Demonstrates the ability to multitask and has high attention to details will be a great addition to the team.
- Self motivated, results oriented, and a willingness to be a part of a global team
Other Jobs At Taskus:
TaskUs is looking for ridiculously good talent, and we are excited that you are considering TaskUs for your next career step. In doing so, we take your security and safety very seriously to ensure as part of the hiring process. Here are a few things that are important to know about our company and recruiting process:
- You will never be asked for payment information or banking information during the application or interview process.
- We WILL NOT ask you for your national ID number (Social Security or Government ID) or date of birth when applying for a position with us
Please be aware that scammers may try to take advantage of you by impersonating TaskUs or TaskUs employees in order to access money or personal information and offer false employment opportunities in our name.
We have identified several clues to watch out for to help you identify and avoid recruiting scams:
- TaskUs will never ask for financial information of any kind or for payment of money during the job application process.
We do not require any financial, credit card or bank account information and/or any payment of any kind in order to be considered for employment. If you are asked to pay for things like equipment fees, travel fees, or some other deposit or application-processing fee, even if claimed you will be reimbursed, this is not Us. It is a scam. - TaskUs does not require personal information including Social Security Number, National ID, Government ID or date of birth as part of the application process.
We may ask for basic contact information such as your email address, phone number, and/or home address to ensure we can contact you. - TaskUs does not use third party recruiting firms to conduct interviews.
If you were contacted by a third-party organization claiming to represent TaskUs or hiring on behalf of TaskUs, or if you were contacted in a chat room such as Google Hangouts, Freelancer.com or Telegram app, you should be careful in sharing any information. TaskUs official chat room is located on our Careers website (https://jobs.jobvite.com/taskus-inc/). This is the only chat room where you will find our recruiters.
