TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the world’s most disruptive companies
We believe our Frontline employees come first, always. At TaskUs, leaders eat last––in other words, we expect you to put your line of direct reports before yourself. We think in terms of #FrontlineFirst because we know good ideas can come from anyone at anytime. That’s probably why we’re ranked 40th on Glassdoor’s 2019 “100 Best Places to Work” list.
A special place requires special people. Qualified candidates have a sense of humility, an adventurous spirit, and a relentless work ethic. If you are looking for more than the standard 9 to 5, you’ve found it.
We exist to make the world’s best companies better. We aim to have fun while doing it.
So what does a People First Advocate really do? Think of yourself as the primary person who will be incharge of taking care of the employees, so not just anyone is qualified for this role! We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a People First Advocate.
Imagine yourself going to work with one thing on your mind: you want to make a change. As you tackle your new tasks for the day, you know that it will lead to one thing: that you will be incharge of Employee or Labor Relations.
As a People First Advocate, you will do NTE review and validation, you will conduct the initial investigation and administrative hearing, and you will do the recommendation for the decision. With this, you must ensure that the decision is aligned with the company code of conduct. You will also handle DOLE cases, be in charge of data management, and data accuracy. You will handle performance management and employee engagement. Under this, you must improve, propose, and implement employee engagement activities. You will also act as the advisor to the stakeholders for all people related issues / concerns.
So, do you have what it takes to become a People First Advocate?
So what is exactly needed for this position? Well, since is this is a generalist position, you need at least 2 years of experience (BPO experience is preferred on a generalist or supervisory level). With this, you must have experience in performance management.
We need someone who has a strong background in employee/labor relations. We need someone who has strong analytical skills. Someone who can work independently and someone who’s willing to work on night shift or rotating schedule.
We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology -powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world.
TaskUs currently has over 23,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, and Ireland.