Senior Director of Human Resources

Human Resources New Braunfels, Texas San Antonio, Texas


So what does a Sr. Director Human Resources really do? Think of yourself as the leader of your department so not just anyone is qualified for this role! We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Sr. Director Human Resources for North America and the European Union.

Imagine yourself going to work with one thing on your mind: that the Human Resource department makes sure that talent and cultural needs of the organization are met. As you tackle your new tasks for the day, you know that it will lead to one thing: that as the Human Resource Director, you will be directly responsible for the overall administration, coordination, and evaluation of the human resource functions.

You will oversee all aspects of human resources processes including employee relations, performance management, training and development, succession planning, organizational change, employee disciplinary actions, and ensuring legal labor compliance. You will also resolve employee relations issues, manage the annual performance appraisal process, implement employee engagement activities, manage the relationships among various departments and the whole leadership team.

You will also create, review company policies, procedures, and benefits. You also have to ensure their implementation as well as provide guidance on proper interpretation/application of HR policies. You need to ensure compliance with local labor laws, and coach operations on resolving organizational needs. You will be the strategic partner to lead department heads on Human Resources best practices.  Lastly, you must be able to coach, mentor, and develop HR leaders on best practices and people management

So, do you have what it takes to become a Sr. Director Human Resources?


So, what is it we’re looking for? Well, since this is a Sr. Director role you need to have at least 8 years of experience working as an HR leader over multiple sites in the Business Process Outsourcing (BPO) industry..

What else? We also need someone who has a vast knowledge of employment law and ongoing trends and updates.  We also need someone who has a thorough understanding of HR compliance, legislation, and best practices.

About TaskUs
TaskUs is the fastest growing tech-enabled business services company in the world, delivering the customer support, AI operations and content security services that power the world’s most innovative companies. Listed as one of Glassdoor‘s “100 Best Places to Work”, USA Today’s “Best Company Cultures” and “Best Companies for Women” by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do.

TaskUs has been recognized as one of the Inc. “500 Fastest Growing Private Companies in America” for the past seven years consecutively.  Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250mm in 2018 from the world’s largest private equity firm, Blackstone. 

TaskUs currently has over 20,000 employees and offices across the U.S., Philippines, India, Taiwan, Mexico, Ireland and Greece.

TaskUs, Inc. is an equal opportunity employer.

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