TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the world’s most disruptive companies.
We believe our Frontline employees come first, always. At TaskUs, leaders eat last––in other words, we expect you to put your line of direct reports before yourself. We think in terms of #FrontlineFirst because we know good ideas can come from anyone at anytime. That’s probably why we’re ranked 40th on Glassdoor’s 2019 “100 Best Places to Work” list.
A special place requires special people. Qualified candidates have a sense of humility, an adventurous spirit, and a relentless work ethic. If you are looking for more than the standard 9 to 5, you’ve found it.
We exist to make the world’s best companies better. We aim to have fun while doing it.
What does a Director for Facilities (Property Management) really do? Think of yourself as someone who will have full accountability and oversight on the safety and maintenance of designated company sites - ensuring that these properties are in compliance with all applicable regulations including PEZA, DOLE, DENR, SOC2, PCI and LGU permits. Your goal is to ensure the efficient operation of all facilities within these sites; mitigating risks & ensuring business continuity in the event of unforeseen natural disasters; and maintaining the beautiful, dynamic look and feel of our facilities - to create an amazing space for our employees. So, not just anyone is qualified for this role. We want to ensure we get the best of the best - after all, we’re a ridiculously good company where our employees are considered top-notch at what they do! So, we need your full concentration because it’s time to imagine what it’s like being a Facilities Director.
Imagine yourself going to work with one thing on your mind: You will handle a team of Facilities Managers across multiple sites in scheduling regular building maintenance and janitorial services; oversight of security, fire prevention, and other safety systems; drafting and updating emergency plans and evacuation procedures; contracting vendors and professionals for repairs, as needed; ensuring that our employees are provided with proper utilities while resolving complaints, problems, and requests. Critical to your day-to-day tasks is monitoring building maintenance budgets; overseeing contractors and inspecting their completed jobs; supervising resources and staff including Housekeeping, Security and Food Services; hiring employees or engaging contractors to maintain, repair, or improve the site.
You will be expected to provide training for building employees; and evaluating their performance while providing direction and guidance - to ensure proper maintenance of the site.
As Director of Facilities, you will be entrusted with physical scouting of other potential sites assigned within your region. You will finalize the contracting, as well as the design, from initialization to operational status. You will be accountable for the following: building financials and budget management; vendor accreditation and selection; and compliance management for building and procurement requirements. You will also be expected to assist with emergency response and evacuations; and inspect the building consistently for any signs of damage or wear and tear. So, do you have what it takes to become a Director of Facilities?
What is it we’re looking for? Since this is a Director role, we need someone with extensive experience in Property or Facilities Management and at least 5 - 8 years of experience in a leadership role. Since the role requires extreme autonomy, we need someone with critical thinking, problem solving and detail-oriented skills plus extensive facilities or property maintenance experience.
We are in search of someone that possesses an understanding of building codes and safety regulations; someone with strong fundamental understanding of the requirements to build high-density workspaces - preferably well-versed in compliance with PEZA, DOLE, DENR, SOC2, PCI and LGU (i.e. business permits).
Crucial to our search is finding someone with strong analytical skills to decipher and analyze large amounts of demographic information and/or data; capable of building a strong network of connections with different LGU’s (within Metro Manila or provincial towns), real estate brokers, and/or construction contractors across the Philippines.
We are in search of someone who has the ability to set and meet goals, is results-driven; have previous customer service experience; and strong written and oral communication skills would be a definite advantage! This role will require 25%-50% travel locally and on occasion, maybe international. If you think you have all of these -- then you might be the person we’re searching for.
TaskUs is the fastest growing tech-enabled business services company in the world, delivering the customer support, AI operations and content security services that power the world’s most innovative companies. Listed as one of Glassdoor‘s “100 Best Places to Work”, USA Today’s “Best Company Cultures” and “Best Companies for Women” by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do.
TaskUs has been recognized as one of the Inc. “500 Fastest Growing Private Companies in America” for the past seven years consecutively. Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250mm in 2018 from the world’s largest private equity firm, Blackstone.
TaskUs currently has over 15,000 employees and offices across the U.S., Philippines, India, Taiwan, and Mexico.
TaskUs, Inc. is an equal opportunity employer.