People First Advocate
As a People First Advocate, you will do NTE review and validation, you will conduct the initial investigation and administrative hearing, and you will do the recommendation for the decision. With this, you must ensure that the decision is aligned with the company code of conduct. You will also handle DOLE cases, be in charge of data management, and data accuracy. You will handle performance management and employee engagement. Under this, you must improve, propose, and implement employee engagement activities. You will also act as the advisor to the stakeholders for all people related issues / concerns.
So, do you have what it takes to become a People First Advocate?
So what is exactly needed for this position? Well, since is this is a generalist position, you need at least 2 years of experience (BPO experience is preferred on a generalist or supervisory level). With this, you must have experience in performance management.
We need someone who has a strong background in employee/labor relations. We need someone who has strong analytical skills. Someone who can work independently and someone who’s willing to work on night shift or rotating schedule.