Director, Aftermarket Services

Product Management & Delivery Houston, Texas


Description

POSITION OVERVIEW:

The Director, Aftermarket Service reports to the Senior Vice President, Aftermarket Service and will be responsible for all Field operations for TAS including Sales, Annual Maintenance Contracts, Project Installation, Project Commissioning, Training and TAS Equipment Warranty.  This position has the added responsibility of working with the Sales Department to pursue Industrial HVAC and Turbine Inlet Cooling Opportunities as directed by TAS Senior Management.

 

KEY JOB RESPONSIBILITIES:

  • Develop, train and manage the Service Project Managers and the Field Service team
  • Develop, train and manage the Service Coordinators and Parts Sales team
  • Oversee site schedule development, Field Engineer mobilizations and customer training
  • Maintain a 3–5-year strategic market outlook related to Service Sales and Industrial/TIC opportunities identifying specific industry trends, technologies and competitive analysis to inform TAS’s Management
  • Work with Sales Department to update opportunities as described above and participate in weekly Sales meetings
  • Provide review and commentary for TAS Website Aftermarket Services content and work with Marketing to update as required
  • Recommend and implement approved marketing initiatives & annual conferences for TAS Aftermarket Service participation
  • Work closely with Application Engineers on responding to approved opportunities and support proposal development requirements for all Industrial Sales and Aftermarket Services scope
  • Organize and manage all field service content in weekly department staff meetings
  • Assist in the development of tools and internal training for Aftermarket Service Department
  • Assist in the development and maintenance of Lessons Learned feedback process from Aftermarket Service to applicable TAS departments
  • Build relationships with Peers from interfacing departments and participate in all Director level meetings
  • Work with SVP, Aftermarket Services to establish department direction and provide content and reporting to upper management
  • Any additional duties as assigned by TAS.

 

 

JOB SKILLS

  • Excellent collaboration, communication (both verbal and written), leadership and management skills
  • Ability to work as a collaborative team with Project Management, Engineering, Sales, Application Engineering and other key leaders within TAS as required
  • Strong understanding of all markets served by TAS, construction market trends, modular service competitors and all TAS products and services
  • Ability to develop and foster key relationships with general contractors, suppliers and owners, that result in smooth operations at customer sites and repeat business opportunities

 

EDUCATION & TRAINING

  • Understanding and certification in project/program management
  • Bachelor’s degree in engineering or business administration from an accredited four-year program or equivalent military service and training.
  • Minimum of 10 years of Sales and Business Development Experience in Industrial and Service Industries

 

MINIMUM REQUIREMENTS:

  • 10 years of experience in Service and Construction industries
  • 10 years of modular construction experience
  • 5 years sales and marketing management experience
  • Proven track record of collaborating with technical organizations and joint proposal development
  • Ability to travel domestically on short notice
  • High energy, driven individual that communicates and interacts well in a team environment
  • Results oriented individual with good verbal and written communication skills
  • Strong organizational skills

 

PREFERRED REQUIREMENTS:

  • 10+ years managing technical and service personnel in multiple industries
  • 10+ years construction site management

 

 

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

Position is at least ~50% at a desk working with computer and ~50% travel developing potential customer relationships and/or coordinating TAS project site teams and customer contractors. Ability to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.  Performs other physical activities including use of fingers, sitting, stooping, bending, crouching, talking, hearing and performing repetitive motions.  Visual acuity requirements include color, depth perception and field of vision necessary to prepare and analyze data and figures, operate a computer terminal and conduct extensive reading.  The incumbent will be subject to inside environmental conditions and outdoor construction site environmental conditions.

 

COMPANY OVERVIEW:

Join a team driven to excel in all that we do!  When you join TAS, you join a Houston-headquartered company that is part of a large Houston-headquartered publicly traded company, Comfort Systems USA, with a solid reputation built on outstanding value, integrity, and customer focus.  We offer our customers and employees the best of both worlds:  a small company feel with the resources, talent, process, and international reach of a large company.

 

TAS delivers innovative packaged modular systems that are engineered and manufactured in one of our Houston, TX facilities and utilized in data centers, power, and commercial/industrial utility system applications.  TAS has successfully delivered and commissioned over 520 packages to over 33 countries.  The company is headquartered in Houston, TX and has five ISO 9001 certified manufacturing facilities in Houston, encompassing 1.2m sq. feet with proximity to major shipping ports and interstate highways.  TAS manages all logistics and transportation facilitating accelerated construction at customer’s facilities.

 

TAS’ fastest growing business is the data center market.  By applying deep expertise in cooling, thermodynamics, and power, TAS has developed an entire product line that revolutionizes data center delivery. 

 

With our tremendous market potential, advanced technological systems, entrepreneurial culture as well as a talented and productive workforce, we continue to set and exceed aggressive market penetration and financial goals.  More information is available on the company website at: www.tas.com.

 

 

IMPORTANT NOTICE: TAS has a tobacco-free workplace policy, under which individuals are not allowed to smoke or use tobacco or nicotine products on the TAS premises, while conducting TAS business off premises or take "smoking" breaks during working hours. “smoking” and “tobacco or nicotine products” includes, but is not limited to, products such as cigarettes, e-cigarettes, cigars, pipes, vaping, all forms of smokeless tobacco (chewing tobacco, snuff, dip) and clove cigarettes.

 

 

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

 

Applications and resumes will be kept on file for a limited time and the Company is under no duty or obligation to contact applicants if they are not selected for the job applied for or if other jobs become available in the future. Applicants that desire to apply for a job that becomes available at the Company in the future, should submit a new employment application or resume.

TAS Energy Inc. guarantees equal employment opportunities to all qualified applicants. All qualified applicants will receive consideration for employment, without regard to age, race, color, religion, sex, sexual orientation, gender identity, or national origin.

 

 


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