Description

Accelerate your Career!

At Swift, our greatest asset is OUR PEOPLE! We strive to be the best and give our best every day. We are passionate about learning and cultivating an environment of safety, honesty and mutual respect. We are a family where everyone has a voice and plays an essential role in our overall success and the success of our drivers. Your voice and perspective matter at Swift Transportation. We understand that you are the subject matter expert, and we trust you to ideate and execute those ideas based on the best interest of the company.

Be a part of something bigger. Be a part of the #1 full truckload carrier in the nation. Be a part of Swift Transportation.

Job Responsibilities: What you will do

Provide end users with quality IT equipment within budget parameters provided. Ensure KNX kiosks are maintained in working order. Complete Computer Equipment Requests (CERs). Set up new computers for KNX employees as directed.

• Complete all Computer Equipment Requests (CERs) within defined Service Level Agreements (SLA).
• Maintain and troubleshoot Swift kiosks in person and remotely.
• Image and setup new computers for existing and new employees.
• Maintain inventory of all parts and components utilized in repair/refurbishing work.
• Track status of all active CER requests and ensure appropriate personnel are informed of delays and/or problems.
• Keep users informed of status of request and notify them of any delays in shipping that are outside defined SLA.
• Maintain and audit CER request to Purchase Order to invoice processes.
• Proactively work to assist others in achieving the organization's objectives.

Copy and paste URL into browser to view full description: https://knxtrans.jdxpert.com/ShowJob.aspx?EntityID=2&id=2887

Qualifications: What you need to bring

• 2+ years experience in IT help desk required.
• Experience within transportation industry preferred.
• High School diploma or equivalent required.
• Associates preferred.
• Must be able to diagnose equipment problems.
• Must possess strong problem solving skills.
• Must be able to work in high pressure situations.
• Must possess strong communication skills.

Pay Range: $25.63 - $37.00 Hourly

What we offer:

• Competitive starting salary commensurate with experience and geographic location.
• Potential bonus pay based on company performance.
• Opportunities to volunteer and give back to local communities.
• Comprehensive Benefits Package which includes:
  • 401(K)
  • Medical, Dental, Vision, Disability, Supplemental and Life Insurance
  • Paid Time Off
  • Employee Stock Purchase Plan

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.