Systems Operator (SQL & UNIX) - $5k Sign-On Bonus

Openings Scott AFB, Illinois


SYSTEMS OPERATOR - $5k Sign-on Bonus
Job # 2281

Location: Scott AFB, IL (on-site)

Clearance: Active Secret

Certification: Security+ CE or other IAT Level II certification

Work Schedule: Shift work supporting 24-hour operations


Superlative Technologies (DBA SuprTEK) has an opportunity for a full-time, motivated Systems Operator in support of the USTRANSCOM/DLA IGC program.  The Systems Operator will independently apply technical expertise while utilizing UNIX scripts and other system monitoring tools to actively monitor system hardware, software, applications, network, feeder systems, and system processes for abnormal performance and take appropriate administrative actions to ensure system availability. The System Operator will interact and collaborate with a diverse set of users (developers, testers, customers, team leads, management, system users, etc.) to troubleshoot issues, identify solutions, and perform corrective action using established system operations instructions and elevate severe problems. This position supports 24x7 operations and will require the ability to work rotating shifts as determined by the System Operations Manager.


Duties include, but are not limited to:


  • Ensure that all production sites are up and running (availability) 
  • Monitor the system for abnormal data flow, processes, etc. 
  • Perform routine preventative maintenance (e.g. clear out log files, perform tasks according to checklists)
  • Mentor and train other System Operators
  • Perform tasks that keep the system operating properly, such as starting/stopping Informatica workflows or Unix processes and bouncing web applications
  • Apply problem solving techniques to diagnose issues with the system, including data flow analysis, system process problems, etc.
  • Ensure adherence to established DISA DECC security and other guidelines
  • Document, track, and update System Problem Reports
  • Collect and analyze data and report results; formulate recommendations based on findings
  • Assist customers in solving problems related to system availability; customers may include end users, data feed stakeholders, PMO, DISA DECC, etc.
  • As appropriate, communicate status to the customer
  • Analyze and implement process improvements to add efficiencies to current operational processes/procedures


Position Requirements


  • Basic SQL skills
  • Basic UNIX skills
  • Strong organizational and analytical skills
  • Strong teamwork, problem solving and customer interaction skills
  • Strong written and oral communication skills
  • Process oriented
  • Experience with MS Office products
  • Active Secret clearance required
  • Security+ or other IAT II certification 


Desired Skills/Experience


  • Ability to learn/understand the system architecture of the system and the data flow through the system
  • Experience in monitoring and problem resolution/elevation
  • Experience executing failover procedures
  • Experience with Business Objects user interface (e.g. Web Intelligence) and features (e.g. save, schedule, export), including the ability to build ad-hoc queries
  • Knowledge/experience with Teradata, Informatica, IBM Rational ClearQuest, Remedy, Unix scripting, Python, Teradata SQL Assistant, and/or Oracle SQL Developer
  • Worked with on-call support to assist in resolving issues
  • Knowledge/experience with exercise support  
  • Experience creating reports summarizing issue, causes, troubleshooting/remediation efforts, and actions to prevent re-occurrence

About SuprTEK


SuprTEK is an IT Engineering and Professional Services firm focused on helping the Department of Defense (DoD) and Government agencies assure mission success by delivering exceptional solutions with proven results.  With corporate headquarters in Ashburn, VA, SuprTEK also has a strong presence in the St. Louis Metro East with its Solution and Engineering Delivery business unit, which is currently fulfilling several contracts associated with Scott Air Force Base (SAFB), IL.

SuprTEK provides competitive compensation and a comprehensive benefits package.  We have recently won #124 place of the Top 500 Fastest Growing Companies rated by Inc. Magazine and Comparably’s Top Workplace awards, including Best Perks and Benefits, Best Company Culture and Best Company Outlook.  

recognizes hard work and contributions to overall company success – come join our Team!

SuprTEK is an Equal Opportunity Employer