Ramp Services Supervisor

Sunwing AirlinesSunwing Airlines Inc. Mississauga, ON


Description

About Us:

Sunwing Travel Group is the largest vertically integrated travel group in North America and during this unprecedented time, we are continuing to search for top talent. We are looking for candidates who are EPIC (entrepreneurial, passionate, innovative, and customer-centric) to join our team and help deliver our purpose “passionate people making vacation dreams come true”.

We want to continue to do our part to help end this pandemic, protect our employees and those vacationing with us, and to support the travel industry’s full recovery. Sunwing requires full vaccination against COVID-19 for our new and existing employees. We will make accommodations for qualifying medical or religious exemptions. 

To learn more about our vaccination policy, follow this link: https://bit.ly/2X4TOOk

Also, learn more about our Safe with Sunwing commitment and how Sunwing is keeping its employees and customers safe here: https://bit.ly/3ngVrne


The Opportunity!

Capable to work in fast-paced and rapidly changing environment with minimal oversight.  Adapting your time and workflow to the most pressing issues at hand will be essential and you must have excellent communication skills. The Ramp Services Supervisor is responsible for the effective coordination of all ramp handing activities involving Sunwing and/or sub-chartered aircraft to ensure the timeliness of all arriving and departing aircrafts. The position will report to the General Manager and will be located at Toronto Pearson Airport.

What You’ll Be A Part Of:

  • Great travel perks!
  • Grow your career with challenging and rewarding work that makes a difference 
  • Opportunity to give back through our social responsibility initiatives 
  • Work with a fun, passionate, travel loving team! 
  • See for yourself! @sunwinglife

What You’ll Do:

  • Coordinate all ramp handling activities with all parties necessary involving Sunwing and/or sub-chartered aircraft in compliance with the Ground Handling Manual
  • Ensure that all arriving and departing aircraft are met and handled in a safe and timely manner
  • Confirm all aircraft are loaded correctly according to Operations planned load
  • Act as a direct liaison on behalf of Sunwing Airlines with all governmental agencies, contracted employees, and third-party suppliers
  • Compile statistical information, observe, and report any trends that are requested by Ground Operations
  • Investigate and determine delays
  • Evaluate and improve the operation to achieve our safety and On Time Performance objectives
  • Report to the Duty Manager all issues regarding service deficiencies, theft and unsafe activities
  • Daily administrative office duties such as delivery of Co-Mail, Co-Mat, and inter office supplies
  • Assist all departments with information and in the recovery of the flight schedule during IROP situations
  • Responsible for ensuring Sunwing standards are met and enforced
  • Audit Ground Handlers and third-party performance
  • Ability to travel and train if required
  • Other duties as assigned

What You’ll Need:

  • Minimum 3 years experience in ramp handling
  • Knowledge of Ramp handling and Operations functions
  • Must be able to respond to operational situations safely and efficiently
  • Proven problem-solving skills within a team environment
  • Goal oriented with a positive, creative approach to achieving objectives
  • Able to work rotating shifts which include evenings, weekends, statutory holidays, and overtime as operationally required
  • Flexibility to adapt and able to manage multiple assignments while working independently or as a team
  • Leadership/People management skills
  • Must be well organized and be able to balance conflicting priorities
  • Outstanding leadership and problem-solving skills
  • In depth knowledge of airport and general airline procedures
  • Strong written and oral communication skills
  • Be able to obtain a DA within 30 days

We thank all who apply however only those who meet the qualifications will be contacted.

At Sunwing, diversity is important to us, follow this link: https://bit.ly/3DYzBel to learn about how Diversity and Inclusion has always been, and continues to be, a top priority for us. We are proud that our workforce is made up of passionate people from all experiences and backgrounds. We are also committed to employment equity and to fostering an inclusive, accessible environment. We welcome applications from everyone. We will accommodate all applicants throughout the hiring process. If you are an individual who requires accommodation to apply to this position, please email [email protected] or call 416 859 2973.