Bilingual (French/English) Home-Based Travel Counsellor

Sales CenterSellOffVacations Toronto, ON


About Us:

Sunwing Travel Group is the largest vertically integrated travel group in North America and during this unprecedented time, we are continuing to search for top talent. We are looking for candidates who are EPIC (entrepreneurial, passionate, innovative, and customer-centric) to join our team and help deliver our purpose “passionate people making vacation dreams come true”.

We want to continue to do our part to help end this pandemic, protect our employees and those vacationing with us, and to support the travel industry’s full recovery. Sunwing requires full vaccination against COVID-19 for our new and existing employees. We will make accommodations for qualifying medical or religious exemptions. 

To learn more about our vaccination policy, follow this link:

Also, learn more about our Safe with Sunwing commitment and how Sunwing is keeping its employees and customers safe here:

The Opportunity!

You are a results and deadline oriented Travel Counsellor, responsible for providing high quality service to consumer travel clients and for emphasizing long term working relationships to build a strong repeat customer base. Reporting to the Branch Manager, you will achieve and exceed sales targets by cultivating repeat customers and obtaining new customers by participating in local marketing tactics and local networking.

What You’ll Be A Part Of!

  • Amazing Travel Perks!
  • Grow your career with challenging and rewarding work that makes a difference
  • Opportunity to give back through our social responsibility initiatives
  • Work with a fun, passionate, travel-loving team!
  • See for yourself!@sunwinglife

What You’ll Do:

  • Provide high quality service to consumer travel clients emphasizing long-term working relationships to build a strong repeat customer base
  • Sell a full range of preferred supplier products to meet and exceed targets
  • Provide accurate, complex travel information (i.e. detailed travel documentation, etc.)
  • Organize and assist with local business building promotions and local networking
  • Assist in the resolution of client complaints
  • Invoice and document client files accurately in accordance to company policy
  • Works closely with Consumers, Tour Operators and various Internal Support departments

What You’ll Need:

  • Experience as a Travel Counsellor
  • Ability to work various shifts including evenings and weekends
  • Provincial certification
  • 1 Year of experience in the Travel industry
  • Bilingual (French/English) Required

We thank all who apply however only those who meet the qualifications will be contacted.

At Sunwing, diversity is important to us. Click here to learn about how Diversity and Inclusion has always been, and continues to be, a top priority for us. We are proud that our workforce is made up of passionate people from all experiences and backgrounds. We are also committed to employment equity and to fostering an inclusive, accessible environment. We welcome applications from everyone. We will accommodate all applicants throughout the hiring process. If you are an individual who requires accommodation to apply to this position, please email [email protected]