Customer Relations Specialist II (Material Planning & Logistics Division)

Logistics Jeffersonville, Indiana

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Description

Position at Sumitomo Electric Wiring Systems, Inc.

SEWS — Jeffersonville, Indiana Office.  Although located at SEWS – Jeffersonville Office, this is a Hybrid position, which combines both in office and off-site work.  Associates are required to work at least four days in the office each week, but also have the flexibility to work off-site.   

JOB TITLE: Customer Relations Specialist II 

BASIC PURPOSE:

We are seeking a detail-oriented and proactive Customer Relations Specialist to join our dynamic automotive team. This role is pivotal in ensuring the seamless flow of materials and Finished Goods from manufacturing facilities to our customers, supporting production schedules, and maintaining optimal inventory levels. The ideal candidate will possess a strong understanding of automotive supply chain processes, excellent problem-solving abilities, and the capacity to collaborate across various departments.

RESPONSIBILITIES:

  • Inventory Control: Monitor and manage inventory levels to prevent shortages or excess stock, utilizing ERP systems for accurate tracking and forecasting.
  • Logistics Coordination: Oversee inbound and outbound shipments, ensuring compliance with delivery schedules and managing logistics partners effectively.
  • Production Support: Work closely with production teams to align material availability with production schedules, addressing any discrepancies promptly.
  • Data Analysis & Reporting: Utilize data analytics to identify trends, forecast demand, and generate reports for management review.
  • Continuous Improvement: Participate in initiatives aimed at enhancing supply chain efficiency, reducing costs, and improving service levels.
  • Analytical Thinking: Ability to analyze complex data sets and make informed decisions.
  • Communication: Strong verbal and written communication skills for effective collaboration with internal teams and external partners.
  • Problem-Solving: Proven track record of identifying issues and implementing effective solutions.
  • Attention to Detail: Meticulous in monitoring inventory levels, order accuracy, and documentation.
  • Project Management: Experience in managing projects, timelines, and cross-functional teams.                                                          

QUALIFICATIONS/REQUIREMENTS:

  • Work Experience: 3 – 5 years minimum experience in production and/or material planning and warehouse operations.
  • Education: Bachelor’s Degree with concentration on Supply Chain Management or similar study preferred.
  • Skills/Certifications: English fluency required. Business Spanish reading, typing, and speaking proficiency preferred.
  • Proficient Microsoft Applications (Excel, Access, PowerPoint, Word) skills required.
  • Strong mathematical skills required.
  • Excellent oral and written communication skills required.
  • Must be able to perform in a stressful environment.
  • Sequential manufacturing / scheduling / international business / import experience preferred
  • FORD system, FCA eSupplierConnect portal experience preferred.
  • Others: Knowledge of the effective manufacture and distribution of finished goods, primarily on Automotive industry.

 

About Sumitomo Electric Wiring Systems, Inc.

Sumitomo Electric Wiring Systems, Inc. (SEWS) is part of the Sumitomo family of companies, a 400 year old brand with a reputation for quality and reliability.  With the support of facilities throughout North America, SEWS has been delivering innovative solutions to automakers for over 30 years, and is a leading supplier of electrical distribution systems, components and electronics.  SEWS is committed to technical development worldwide and with a global network of resources, is able to deliver a truly competitive advantage to each of our customers.  Our associates are what drive Sumitomo’s continued growth, which is why we proudly offer a competitive salary and comprehensive benefits package, including Medical, Dental, Vision, Disability, Life, 401(k) with match, tuition benefits, paid holidays and vacation. 

To learn more about us, please visit www.sewsus.com.  

Follow Us on LinkedIn: https://www.linkedin.com/company/sumitomo-electric-wiring-systems 


About the Sumitomo Electric Group

Since the founding of Sumitomo Electric Industries, Ltd. in 1897 with copper wire production, we have developed many new technologies and products through innovative R&D activities based on Sumitomo Electric manufacturing technologies for electric wires and power cables.  With more than 350 subsidiaries worldwide, we continue to introduce a wide variety of products that fulfill the expectations of society, in five business fields: Automotive, Information & Communications, Electronics, Environment & Energy, and Industrial Materials.  We are a Fortune global 500 company.   

To learn more about Sumitomo Electric Group, please visit http://global-sei.com.  

Follow Us on LinkedIn: http://www.linkedin.com/company/sumitomo-electric


**Interested Candidates Should Submit Cover Letter and Salary History When Applying.**   An Equal Opportunity Employer M/F/D/V  

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