Program Assistant
Description
Under the direction of the Moakley Center’s Associate Director specific responsibilities include:
Coordinating Intake Process:
- Working with up to 15 youth during the Fall and Spring semesters and upwards of 40 youth during the Summer
- Scheduling intakes for youth referred by DCF
- Assist youth in obtaining required HR Identification such as Mass ID’s, birth certificates, work permits, updated resumes
- Prepare and lead all youth trainings to make sure youth are prepared for internship placements
Providing Mentorship/Job Coaching:
- Offer advice to youth on budgeting, transportation to/from work, appropriate work communication, dress, and behavior (though not disciplinary) as needed
- Making sure the youth are following expectations and giving them constructive criticism as needed to help the youth succeed in the work place
- Have an awareness of confidentiality issues with youth
- Act as a role model and support/assist youth if problems arise in the workplace
- Be responsible for and respond to cell phone calls from youth on work days (cell phones can be provided)
- Notify the Associate Director if problems arise
Communicating with MCPM Staff and Placement Sites:
- Communicate with each placement site/youth pair once a week during the program.
- Complete and submit evaluation reports each Friday to MCPM/DCF/CFP team highlighting summary of youth progress and noting any issues for concern. Evaluation will include such information as:
- Evaluation of the placement site:
- Are they giving the youth enough work?
- Enough supervision?
- Enough guidance?
- Are they utilizing the youth in an appropriate way?
- Do they think the youth is moving towards his/her goals?
- Evaluation of the youth:
- Are they performing to a reasonable standard?
- Are they working at their scheduled times?
- Are they completing tasks?
- Are they acting appropriate?
- Are they moving towards their goals?
- Cultivate open dialogue with youth and placement sites
Program Administration
- Assist with training of new iWorks Staff
- Coordinate with Assistant Director with the collection of weekly youth timesheets
- Participate in all programmatic meeting
- Assist in planning and attending both the youth orientation and graduation with Assistant Director
- Meet with youth at Suffolk University once a week to go over budgeting and savings
- Assist the Associate Director with the evaluation of the iWorks program including the monitoring of pre and post program evaluations
- Retrieve youth’s checks weekly from CFP office
- New Program Development
- Design and implement a new program for iWorks youth to be rolled out in the spring of 2023.
Program Assistant Duties:
- Assisting the Associate Director, with various activities related to other contracts funded during the employment period
- Support the Assistant Director various administrative tasks
- Support MCPM with the administering of Certificate Programs and other center projects/events
- Send out and track course grade sheets and faculty evaluations.
- Check main MCPM voicemail and email regularly
- Assist the Assistant Director with Center events including the Legislative Academy.
- Serve as Public relations lead. Duties include taking photos, keep track of all event (including recording counts and creating a database of all attendees.
- Take the lead on designing the Annual Report.
Qualifications:
Suffolk University graduate/graduating student preferred. Preference will be given to those enrolled in the MPA, MPA/MS Mental Health Counseling and MPA/MSCJ programs and candidates with relevant job experience in job coaching/mentoring with youth aged 16-21. Bi-lingual/bi-cultural candidates are encouraged. Applicant must have own transportation or be familiar and comfortable with public transportation. Travel reimbursement is available.
Specific skills include:
- an ability to multi-task; establish priorities and meet deadlines
- have good interpersonal skills
- proficiency in Word and Excel
- knowledge of SPSS preferable
- be able to work independently
- experience in organizing a project and supervising the implementation of the work is preferred
Hours: 35 hours/week
Dates of employment: Sept 1, 2025 to May 25, 2026
Pay: $22/hr
Suffolk University does not discriminate against any person on the basis of race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, age, genetic information, or status as a veteran in admission to, access to, treatment in, or employment in its programs, activities, or employment. As an affirmative action, equal opportunity employer, the University is dedicated to the goal of building a diverse and inclusive faculty and staff that reflect the broad range of human experience who contribute to the robust exchange of ideas on campus, and who are committed to teaching and working in a diverse environment. We strongly encourage applications from groups historically marginalized or underrepresented because of race/color, gender, religious creed, disability, national origin, veteran status or LGBTQ status. Suffolk University is especially interested in candidates who, through their training, service and experience, will contribute to the diversity and excellence of the University community.