Assistant/Associate Director of Undergraduate Programs-SBS

Staff Exempt Boston, Massachusetts


In consultation with the Director of UG Programs, The Assistant/Associate Director of Undergraduate Programs will prioritize responsibilities for SBS UG Programs, including tasks specific to SBS academic departments.  This includes, but not limited to:

Academic Support

  • Assist SBS UG Programs team in anticipated curriculum transition, implementation, and assessment.
  • Support program development efforts and roll-out. 
  • Research various modalities and media for content, supporting continuous innovation of program design and implementation. 
  • As part of SBS UG Programs team, manage Academic Catalogue updates.
  • As part of SBS UG Programs team, create promotional materials for Open House & Showcase events 
  • Communicate with faculty and department chairs regarding SBS UG initiatives.
  • Assist in the design, implementation, and assessment of faculty training workshops, intra-semester debrief meetings, and end-of-semester faculty feedback for select courses.
  • Accumulate and summarize faculty evaluations, as well as intra-semester and post-course student surveys for select courses.

  • As part of the SBS UG Programs team, coordinate and promote department-led advising (pre-registration) to students beyond the first year (sophomores, Juniors, seniors).
  • Assist the SBS UG Programs team in the development of a coordinated, academic department-based offering of discipline-focused conversations that would take place throughout the course of the semester.
  • Working as a team, assign faculty advisors to students and update assignments as needed

  • Support the SBS UG Programs administrative team in faculty staffing, as well as communicating with faculty and admin to build schedules with the registrar's office.
  • Help plan and organize the end of End of Year Achievement (pre-Commencement) event to recognize and showcase senior achievements.
  • With SBS UG Programs, assist with Orientation, Convocation, and Commencement activities as needed.
  • Identify opportunities to connect the academic, experiential and social experiences that will engage and enrich the undergraduate experience.

UG Programs Support

  • Provide needed support and assistance for any activities and initiatives organized by the School’s Undergraduate Programs leadership team including the Assistant Dean and the Director.
  • Be an active player and member of the entire team with the passion and goal to help students succeed and prosper.
  • Working as a team, review and enter all SBS UG courses schedules.
  • Prepare to provide information to students, F2F, as needed
  • Must be able to handle confidential and sensitive materials and matters with tact, discretion, and sound judgment.
  • Must be creative and proactive to ensure efficient operation of the office and must have ability to resolve problems independently.


  • Bachelor’s degree in business or a related field is a must and Master’s degree is a plus
  • Experiences in a business school setting with an in-depth understanding of the Business School and University curricular requirements
  • Experiences with higher education and knowledge about retention challenges and strategies
  • Deep knowledge about Gen Z learning styles and digital education trends
  • Excellent written and oral communication, and teamwork skills
  • Problem solving, data entry, data analysis and presentation, event planning and coordination
  • Personal attributes including but are not limited to caring, detail oriented, patient, thoughtful, proactive, and willing to take initiatives and to take on new challenges
  • Technological/Software skills required: Basic website design skill, MS Office, Tableau, Qualtrics, Informer, Colleague, EAB-Student Success Collaborative (SSC), Workday Student, and Blackboard.

Suffolk University does not discriminate against any person on the basis of race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, age, genetic information, or status as a veteran in admission to, access to, treatment in, or employment in its programs, activities, or employment. Suffolk University is an affirmative action, equal opportunity employer. The University is dedicated to the goal of building a diverse and inclusive faculty and staff that reflect the broad range of human experience who contribute to the robust exchange of ideas on campus, and who are committed to teaching and working in a diverse environment. We strongly encourage applications from groups historically marginalized or underrepresented because of race/color, gender, religious creed, disability, national origin, veteran status or LGBTQ status. Suffolk University is especially interested in candidates who, through their training, service and experience, will contribute to the diversity and excellence of the University community.