Clinical and Externship Programs Staff Assistant

Staff Non-exempt Boston, Massachusetts


Description

Summary of Position:   

This position provides administrative support Suffolk Law School’s Clinical and Externship Programs in the areas of general administrative support, including but not limited to reception desk coverage; externship program logistics and tracking; and student, faculty, and client support. This position may also provide interpreting for clients of clinical programs and/or event planning for experiential programs, depending on candidates’ skills. Through our clinical programs, law students provide legal assistance to real clients under the supervision of faculty members. Our externship programs offer law students placements in external law offices for academic credit.  This position reports directly to the Program Manager of Clinical Programs, and also reports to the Director and Associate Director of Clinical Programs.

 

Primary/Principal Responsibilities:

60+% of Time

Provide administrative support to clinical and experiential programs, in particular our externship pogram and prosecutors program. Responsibilities include reception desk coverage, answering phone calls, emails, and assisting students, faculty, staff, and walk-in guests in person. This position will track, organize and keep records for externships and prosecutors’ program, requiring familiarity with Excel and other databases, organizational skills, and program administration. This position will also provide office support, such as typing, proof reading and editing documents, reserving rooms, photocopying and collating materials, and assisting with office equipment such as printers, fax machines and copiers.

30% of Time

Based on the person’s skills set, this position may be involved in one or more of the following:

-          Assist with event planning and program logistics for Clinical and Experiential Programs, including student, faculty and alumni events and application/registration processes.

-          Depending on language skills, this person may assist with Spanish language interpretation of client and witness communications, as well as translating documents for clinic cases.

-          Provide support to Clinical and Experiential Programs with law practice technology, social media, and PR.  This includes implementing and assisting with media and PR strategies in print and online formats, as well as data entry using law practice management software, and assisting students with law practice technology.

10% of Time

Assist with special projects related to clinical and experiential education at the Law School, as assigned by Clinical Programs Manager, Director of Clinical Programs, and Associate Director of Clinical Programs.

 

Requirements/Qualifications: 

  • Experience working in a law office or other office is strongly preferred, including experience working with the public and/or students, and maintaining confidential information;
  • Strong computer skills (including knowledge of Microsoft Office programs), and ability to quickly learn University phone systems, online application processes, and office equipment;
  • Experience with, or ability to quickly learn, database management and law practice management technology;
  • Attention to detail, strong organizational skills, and ability to multi-task;
  • Strong communication skills and comfort working with diverse populations;
  • Strong problem-solving skills and initiative/ability to be self-directed;
  • Ability to work as part of a team;
  • Bachelor’s Degree is preferred but not required;
  • Spanish language skills preferred but not required;
  • Event planning and logistical support experience preferred but not required;
  • Strong online research skills and experience with social media platforms preferred but not required;

 

Suffolk University does not discriminate against any person on the basis of race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, age, genetic information, or status as a veteran in admission to, access to, treatment in, or employment in its programs, activities, or employment. Suffolk University is an affirmative action, equal opportunity employer. The University is dedicated to the goal of building a diverse and inclusive faculty and staff that reflect the broad range of human experience who contribute to the robust exchange of ideas on campus, and who are committed to teaching and working in a diverse environment. We strongly encourage applications from groups historically marginalized or underrepresented because of race/color, gender, religious creed, disability, national origin, veteran status or LGBTQ status. Suffolk University is especially interested in candidates who, through their training, service and experience, will contribute to the diversity and excellence of the University community.