Sergeant, University Police and Security

Staff Non-exempt Boston, Massachusetts


The sergeant responds to incidents (routine and critical) in connection with University public safety related events and circumstances while providing leadership and direction to subordinates in those responses. In the   absence of a superior officer, the sergeant assumes complete charge of the department.

The sergeant requests and utilizes the proper cooperation of other law enforcement authorities as required to assist with the investigation of crimes impacting, or potentially impacting the University community; provides support and direct supervision to personnel under their command and participates in the design and coordination of shift assignments and activities as well as patrol deployment strategies, policies, procedures and programs; trains, directs and evaluates staff using University performance management system and practices; reviews and approves reports of incidents generated by SUPD officers for accuracy and completeness; oversees police,  dispatchers and security officers assigned to their shift; ensures proper staffing levels;  identifies trends of criminal activity and/or public safety concerns, using information to inform and implement preventive actions, strategies and tactics; assists in developing crime prevention programs, initiatives and activities according to the operating philosophy of the department; provides leadership and ensures accountability while facilitating teamwork, community engagement, building long-term partnerships and, problem solving efforts using shift resources under  his/her command; provides direction and ongoing feedback, mentoring and support while continually placing a strong emphasis on community engagement and crime prevention,  through partnerships and problem solving.

The sergeant oversees the development of various programs or projects in specialty area including, but not limited to, patrol operations, duty team liaison programs, and communications with University staff.

The sergeant is a member of the supervisory and management team and as such is expected to devote him/herself to promoting the fulfillment of the mission and values of the SUPD among those they supervise and   serve with.

The sergeant conducts roll call, inspects officers for appearance, readiness and preparation for duty and briefs them on special tasks, assignments, criminal intelligence, and patterned activity; supervises, coordinates and directs patrol activities for specified shifts; responds to significant     incidents, ensures that on scene response activities and investigations are conducted in a thorough manner; oversees and approves police incident reports and computer aided dispatch (CAD) entries for accuracy and completeness; actively participates in community policing activities, and coordinates and leads crime prevention  and problem solving strategies designed to address identified problems.

The sergeant has immediate control over the personnel under their command and shall be held strictly accountable for their efficiency, appearance, effectiveness and discipline. The sergeant ensures officers conduct law enforcement activities in compliance with department directives and State and Federal laws; investigates initial complaints or allegations of misconduct against personnel and reports preliminary findings to the command staff. In consultation with command staff, develops effective performance goals and measurements to ensure that sworn and non-sworn members of the department under their command demonstrate the ability to deliver quality service to the University community; leads, manages and tracks subordinate community policing activities; conducts ongoing performance assessments to ensure that performance objectives are achieved  and, where applicable, remediation plans are documented and acted upon; assists in the professional development of personnel, offering mentoring, guidance, direction, and relevant training to staff under their command; must also have the ability to apply conflict resolution, knowledge and utilize de-escalation practices, demonstrating appropriate response when dealing with people who exhibit mental health conditions.

Performs all of the duties of a supervisor and patrol sergeant; performs various administrative functions and other duties as required; attends in-service training, specialized training, and professional development programs as prescribed by law, regulation, and the department.

Minimum Required Experience, Education, Background, and Certifications/Licenses (Consider the education, experience, licenses, and technical or specialized skills required to perform this job):

  • High School Diploma/GED;
  • Active motor vehicle operator’s license;
  • Possess or be eligible to obtain MA Class A (large capacity) License to Carry Firearms (LTC);
  • Be eligible for appointment as a Special State Police Officer under Chapter 22-c, Section 63 of Massachusetts General Law, and must retain such appointment;
  • Have the ability to obtain and maintain Suffolk County Deputy Sheriffs powers;
  • Thorough knowledge of law enforcement and investigative principles, practices, response procedures, methods and systems; ability to interpret and enforce laws and regulations firmly, tactfully and impartially;
  • Thorough knowledge and understanding of police jurisdiction, constitutional law, and criminal laws, attention to detail, and the ability to carefully write and review written reports and CAD entries for accuracy and completeness;
  • Knowledge and understanding of the principles of ICS and NIMS;
  • Demonstrated experience and proficiency with investigative databases, technologies, resources and Strong organization and documentation skill;
  • Knowledge and understanding of the basic concepts of community-oriented policing, crime prevention, and problem solving;
  • Proficient at the First Responder level in lifesaving and First Aid methods and techniques;
  • Must successfully complete a medical examination, including drug screening and a psychological examination.

Additional Preferred Experience, Education, etc. (Consider preferred qualifications including additional education, experience, or other job related skills):

  • Baccalaureate degree in criminal justice, or comparable 5 years or more police experience;
  • Minimum of four years of experience as a sworn officer in patrol/operations;
  • Certified EMT;
  • Specialized training and experience in Sexual Assault investigations, Crime Scene investigations, Field Training Officer (FTO), Background Investigations;
  • RAD, defensive tactics, CPR and First Responder;
  • Knowledge and understanding of Clery, FERPA, Title IX, and Police Accreditation;
  • Strong ability to communicate to various constituencies, including University administrators, staff, students and the general public, in both oral and written form;
  • Ability to work collaboratively with state and federal officials, community groups and the general public to solve problems.

Physical activities include but are not limited to:

  • Sitting and standing for extended periods of time
  • Walking and running as needed
  • Walking up and down stairs
  • Physically detaining a human being
  • Lifting, a human as needed, including pulling or pushing
  • Ability to utilize the human senses of sight, sound, touch, taste and smell

 Work environment:

  • Ability to work inside and outside of building during all types of weather
  • Ability to work all hours of the day 24/7
  • Ability to work over 8 hour shifts up to including as long as needed
  • Ability to sit or stand at a location for long periods of time
  • Ability to walk for extended periods of times.

Other Information:

Appointees will undergo a thorough pre-employment background.


Suffolk University does not discriminate against any person on the basis of race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, age, genetic information, or status as a veteran in admission to, access to, treatment in, or employment in its programs, activities, or employment. Suffolk University is an affirmative action, equal opportunity employer. The University is dedicated to the goal of building a diverse and inclusive faculty and staff that reflect the broad range of human experience who contribute to the robust exchange of ideas on campus, and who are committed to teaching and working in a diverse environment. We strongly encourage applications from groups historically marginalized or underrepresented because of race/color, gender, religious creed, disability, national origin, veteran status or LGBTQ status. Suffolk University is especially interested in candidates who, through their training, service and experience, will contribute to the diversity and excellence of the University community.