Assistant Provost for Retention

Staff Exempt Boston, Massachusetts


Description

NEW - Assistant Provost, Retention

Suffolk University is a private, coeducational, nonsectarian university located in Boston, MA. Founded in 1906, the University enrolls over 7,000 students and offers bachelor, master's, and doctoral degree programs in its Law School, College of Arts & Sciences, and Sawyer Business School. The University has been woven into Boston’s thriving urban landscape, offering a truly immersive environment in which to live, learn, and explore. It is the ideal location for Suffolk to provide students with the keys to successful lives and careers: access, opportunity, and experience.

Suffolk University is delighted to announce a career opportunity as the Assistant Provost for Retention!  As an integral part of the Provost’s leadership team, this new position has been created to provide strategic vision and leadership in the development, implementation, and oversight of a comprehensive approach to support student retention in our undergraduate, graduate, and law programs. The role directly supports the Provost, assists in the operations of current and new initiatives, and will work in close coordination with existing units dedicated to enrollment and financial aid, student success, student life, access and opportunity, and career outcomes.  The Assistant Provost will participate in campus committees, look for areas of synergy among units, respond to faculty and staff inquiries about services, and support projects as needed.

Join us as we advance Suffolk University and work to provide Suffolk students a transformative educational experience!

Qualifications

Education and/or Experience:

  • Experience with successful retention and persistence efforts including, but not limited to:
    • Retention strategies targeted at specific student populations (first generation, Pell-grant recipients, high achieving students, international students, and underrepresented minorities);
    • Data-driven approaches to determine strategic investments in support of efforts to increase retention and persistence to graduation;
    • Research/literature as it pertains to student retention and persistence;
  • Experience in retention-related program planning and assessment in higher education;
  • Experience working with and building collaboration among various constituencies in higher education, including students, faculty/staff, and family members;
  • A doctorate or other terminal degree from an accredited institution is preferred, a master’s degree is required.
  • Experience with academic affairs, student academic success, and/or assessment programs at a university is preferred, a minimum of five years of progressively responsible leadership experience in higher education is required.

More Information about the Opportunity 

Job Responsibilities

The Assistant Provost for Retention (APR) will be an integral member of the Provost’s forward-thinking, student-oriented Executive Leadership Team, participate in the institution’s strategic planning, and represent the Provost at appropriate meetings/events as requested. The APR will provide engaging leadership and accountability for developing, implementing, and monitoring the outcome(s) assessment(s) for student recruitment, retention, and graduation programs. The APR advises and collaborates with the Provost and the senior leadership team on critical retention-related issues.

This position will coordinate initiatives aimed at increasing student performance and retention/persistence metrics through collaborations with faculty, staff, students, and other administrative leaders on campus.  This position oversees ongoing assessment and continuous improvement of programs/services supporting student academic and co-curricular/extra-curricular programs by guiding the establishment and completion of annual goals, articulating challenges, reporting on outcomes and achievements on a semester-basis (in collaboration with existing programs and offices); ensuring initiatives are effective using program assessment and data analysis; gathering input from key stakeholders (including students, faculty, and staff); building consensus and developing collegial, collaborative working relationships with a broad range of constituencies; and partnering with administrative and academic departments to support the University’s prime directive of promoting enrollment, retention, and graduation for diverse student populations.

Assist in the development, implementation, and management of comprehensive initiatives that lead to improved student retention in our undergraduate, graduate, and law populations. Provide support to:

  • enrollment management, financial aid, and recruitment efforts
  • residential life and co-curricular initiatives that contribute to students’ sense of belonging within the community
  • academic and academic support programs
  • promote retention and multicultural initiatives and services
  • work with faculty and staff members on campus to better help and support students;
  • maintain communications to promote services and programs
  • attend campus events to promote retention and multicultural initiatives
  • be present at key university events as needed to share retention initiatives and encourage student participation
  • ongoing communication, analysis of student enrollment and academic success metrics in collaboration with the Office of Institutional Research and Assessment (OIRA) is essential to the success of the APR
  • in collaboration with Division of Student Success (DSS) and Student Affairs, collect and analyze data to measure the success of academic and co-curricular/extra-curricular services and programming
  • assist in writing annual and summary program reports on student retention initiatives

Knowledge, Skills, and Abilities

The ideal candidate will

  • share a philosophy of engagement with the entire student lifecycle components and demonstrate a strong commitment to diversity, equity, access, and inclusion initiatives in the development of robust student retention programs
  • build and maintain relationships with a wide diversity of individuals to create successful outcomes
  • find areas of collaboration among academic and non-academic units at the University that are involved in retention-related efforts
  • have demonstrated experience in leading successful change efforts, including conflict resolution; team building with a customer service focus is preferred
  • have a keen knowledge of and skill in process improvement and data driven decision-making
  • demonstrate strengths in analyzing multi-layered problems, proposing solutions based on notable best practices in the field, and also with program design, development, and implementation
  • demonstrate evidence of excellent interpersonal/organizational, oral, and written communication skills
  • monitor trends in student academic and co-curricular/extra-curricular initiatives/programs, leading to innovative, customized solutions for positive student outcomes

Suffolk University does not discriminate against any person on the basis of race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, age, genetic information, or status as a veteran in admission to, access to, treatment in, or employment in its programs, activities, or employment. Suffolk University is an affirmative action, equal opportunity employer. The University is dedicated to the goal of building a diverse and inclusive faculty and staff that reflect the broad range of human experience who contribute to the robust exchange of ideas on campus, and who are committed to teaching and working in a diverse environment. We strongly encourage applications from groups historically marginalized or underrepresented because of race/color, gender, religious creed, disability, national origin, veteran status or LGBTQ status. Suffolk University is especially interested in candidates who, through their training, service and experience, will contribute to the diversity and excellence of the University community.