Residence Director

Staff Exempt Boston, Massachusetts


The Residence Director (RD) is a 12 month, full-time, master's level, professional staff member in the Department of Residence Life & Housing and has direct responsibility for student development functions and the effective administration of a residential community housing a diverse population of 330-500 students and staffed by 8-12 paraprofessional staff.

Primary/Principal Responsibilities:

Staff Supervision & Support:
Provide supervision for all staff within the building. 8-10 Resident Assistants (RA), and Office Assistants (OAs). The RD is responsible for day-to-day supervision of these staff members and will have weekly or bi-weekly one-on-one meetings with and RAs and OAs.On-Call/Duty:
Serve in a professional on-call rotation with other Residence Directors and Graduate Assistants. While on call, the RD is responsible for responding to and addressing any crisis and/or conflicts that arise on campus. RDs are on call 24 hours per day for one week at a time. The RD will have approximately 4 weeks on call each semester.

Administrative Operations:
The Residence Director has responsibility over all administrative operations in their building and needs to manage these items on a day-to-day basis. Administrative duties may include, but are not limited to: Occupancy Reports, Key/Lock-out Reports, Facilities Issues, and Maintenance Requests. Bi-weekly walkthroughs of the buildings are also required.

Student Support:
A critical area of responsibility for a Residence Director is student support. Student support includes meeting with student on a one-on-one basis, mediating conflicts, and meeting with students of concern.

Departmental Responsibilities:
The Residence Director has responsibilities to support the department with departmental initiatives and tasks. This may include, but is not limited to: serving on a departmental committee, weekly staff meetings, meeting with supervisor, trainings, development, and RA in-service trainings.

Conduct / Administrative Hearings:
The Residence Director serves as an official administrative hearing officer for the university. The RD will conduct administrative hearings for policy violations that occur in the residence halls. Conduct and administrative hearing responsibilities consists of planning, scheduling, adjudicating, and follow up with students. Additionally, the RD is responsible for reading all Incident Reports in their building on a day-to-day basis.

RD is responsible for all programming initiatives in their residence hall. This includes following the departmental programming model, advising staff, and evaluation. RD is also responsible for management and advisement of a Residence Hall programming council.

Office Functions:
The Residence Director is responsible for managing all day-to-day office functions in their residence hall. Each residence hall on campus has its own office that functions in coordination with the central Residence Life & Housing office. The RD is responsible for the management of the office, supervision of staff, and mail room.

Staff Recruitment, Selection, and Training:
In coordination with the Associate Director of Residence Life & Housing, the Residence Director helps plan, implement, and assess all departmental staff recruitment, selection, and training.

Divisional responsibilities:
The Department of Residence Life & Housing supports collaboration with other officers in the division of student affairs as well as the greater university community. Each Residence Director on campus serves on a divisional committee. Additionally, there are several divisional meetings and trainings the RDs are required to attend each semester.


Required: Master’s degree in College Student Development, Higher Education Administration or related field
Experience as a live-in professional or graduate assistant in a residence hall setting is preferred
Effective supervision, administrative, organizational, written, and oral communication skills
Experience in conflict resolution, mediation, and application of student development theory in a residence hall setting
Excellent decision making skills
Proven ability to work independently and as part of a team
Must have the ability to manage multiple projects/tasks simultaneously and handle difficult situations

Position Complexities/Working Conditions:
Position must:
Live on-campus in a residence hall or apartment community.
Participate in a Residence Director on-call duty rotation providing coverage 7 days a week, 24-hours a day, including holidays for approximately 4 weeks per semester.
Work extended hours during peak times of the academic year.
Extended vacations limited to Summer Break, Winter Break, and Spring Break.
Work evening and occasional weekends throughout the year.

Suffolk University does not discriminate against any person on the basis of race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, age, genetic information, or status as a veteran in admission to, access to, treatment in, or employment in its programs, activities, or employment. Suffolk University is an affirmative action, equal opportunity employer. The University is dedicated to the goal of building a diverse and inclusive faculty and staff that reflect the broad range of human experience who contribute to the robust exchange of ideas on campus, and who are committed to teaching and working in a diverse environment. We strongly encourage applications from groups historically marginalized or underrepresented because of race/color, gender, religious creed, disability, national origin, veteran status or LGBTQ status. Suffolk University is especially interested in candidates who, through their training, service and experience, will contribute to the diversity and excellence of the University community.