Office Operations and Program Supports Specialist

Staff Non-exempt Boston, Massachusetts


Description

This position is responsible for two main areas: (1) managing all the essential operations at the Sawyer Business School Dean’s Office and the execution of routine and new projects initiated by the Dean’s Office; and (2) supporting SBS faculty related events, activities, and projects, as well as the initiatives at SBS programs and centers.  

 

Primary Responsibilities:

 

1.       Office Operations:

  1. Manage the Deans’ calendars and schedule meetings and appointments as requested while helping prioritize the Dean’s time by suggesting alternatives.  Arrange any logistics for meetings and appointments.
  2. Support school events by coordinating, planning rooms and food orders, and buying necessary gift items.
  3. Help maintain the business deans’ contact list and Constant Contact for distributing SBS Dean’s Newsletters and other SBS high-impact documents.
  4. Prepare and send out Thank-you notes to Summa level donors on a biweekly basis as part of the donor stewardship program.
  5. Obtain Dean’s signatures on various documents and actively seek digital solutions to simplify office processes and procedures.
  6. Submit and track contracts via Agiloft.

2.       Office Functions:

  1. Be a PR person and a resource to students, faculty, and guests upon entering the Dean’s Office, and develop a FAQ list and update it periodically.
  2. Track the stocks of office supplies and other resources, and place replenishment orders whenever necessary by balancing the costs and needs.
  3. Manage the SBS swag items by selecting appropriate items, pricing, replenishing the stocks, and suggesting appropriate items for special guests and VIPs.
  4. Maintain the office reception area to a welcoming and student-centric design.
  5. Be the point of contact for maintaining all the office equipment such as the printers, the water               machine, and everything in the kitchen.

3.       Faculty Support

  1. Provide faculty with Suffolk credit card policies and applications, and track status by coordinating with the Senior Assistant Dean of Administration.
  2. Help troubleshoot problems related to faculty’s credit cards and expense reports by working with the Senior Assistant Dean of Administration.
  3. Provide logistic support, prepare meeting materials, and take minutes for monthly Faculty Assemblies.
  4. Facilitate the FGC Chair to update the SBS Faculty Governance Manual and maintain meeting minutes and SBS town hall materials and other documents on LMS.

4. Special Project/Program Supports

  1. Support activities, events and projects at SBS Centers
  2. Support initiatives and projects at academic departments and programs
  3. Support projects initiated by the SBS Dean’s Office or the SBS Dean’s Council members 

Suffolk University does not discriminate against any person on the basis of race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, age, genetic information, or status as a veteran in admission to, access to, treatment in, or employment in its programs, activities, or employment. As an affirmative action, equal opportunity employer, the University is dedicated to the goal of building a diverse and inclusive faculty and staff that reflect the broad range of human experience who contribute to the robust exchange of ideas on campus, and who are committed to teaching and working in a diverse environment. We strongly encourage applications from groups historically marginalized or underrepresented because of race/color, gender, religious creed, disability, national origin, veteran status or LGBTQ status. Suffolk University is especially interested in candidates who, through their training, service and experience, will contribute to the diversity and excellence of the University community.